Skip to main content
thomaswefact
thomaswefact
Participant
May 22, 2023
Question

Simple things like fill and crop suddenly not working anymore in Photoshop, what is the problem?

  • May 22, 2023
  • 2 replies
  • 289 views

It's not uncommon for Photoshop and other Adobe products to be unintuitive and appear broken. So can someone tell me, is this a bug or did i configure something wrong that results in the crop tool and fill not working correctly anymore? 

 

 

This topic has been closed for replies.

2 replies

thomaswefact
thomaswefactAuthor
Participant
May 22, 2023

Hi @CShubert, 

 

Thanks for the reply.

 

The crop tool, as you can see, didn't work either. At least not how I am used to it, click and dragging it usually creates the crop. But this time I couldn't. No idea what triggered Photoshop into this behavior. I closed and deleted the file and can't really reproduce it. But Photoshop has unexpected behavior for me ever so often. 

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 22, 2023

@thomaswefact a good thing to do when issues like this come up is the reinstall clean prefs as a way to get back to a clean install.  Follow these directions and see if it helps.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    May 22, 2023

    Hi @thomaswefact we see you have the crop tool selected but you have not commited the crop or canceled it when trying to fill.  What happens if you select whatever crop you want and THEN try to fill?

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices