Since the new updates Photoshop 'Export As' doesn't export?

Forum|Forum|4 years ago
September 3, 2021
3 replies
210 views

Since the recent Photoshop update my 'Export As' is not exporting the loading dial just keeps turning after I hit export, as I type this its been tunring for over 10 mins.

After playing around I found that if I try to save over/replace an old file that's when it does nothing but if I change the name it works which is annoying, any advise?

Photoshop v5.5.5

Mac OS Catalina 10.15.7

macOS

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Andrew ToolsAuthor

Participant

@Mohit Goyal here's the screenshot of the corrupt image I attached in my last reply email incase it didnt come through

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Andrew ToolsAuthor

Participant

Thanks for getting back to me Mohit but nope sorry that didn’t fix the bug and now when I open the file it appears corrupted see attachment, I have to close and open the file again to correct this
Audible Limited. Registered in England and Wales with registration number 05280956 and which has its registered office at 26-28 Glasshouse Yard, The Glasshouse, London EC1A 4JU, United Kingdom.

Mohit Goyal

Community Manager

Hi there,

We're sorry for the Export as issue. Could you please go to Photoshop > preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Let us know if that helps to resolve this issue?

Thanks,

Mohit

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