Participant

Question

Skin Smoothing not working with GPU enabled

Forum|Forum|3 years ago
August 14, 2022
2 replies
534 views

When I choose the Skin Smoothing in Neural Filters, it tells me No faces were detected for this image when I have Use Graphics Processor enabled in Performance settings. If I uncheck the GPU, the Skin Smoothing works and faces are detected. I'm on a Windows 11 powered by a Ryzen9 5900X CPU, a Radeon RX 6700 XT GPU and everything seems good when I do the GPU compatibility check in Photoshop.

Using Photoshop v.23.4.2 with Camera RAW 14.4.1.1122.

Windows

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Community Expert

Community Expert

Do you know if you have the latest drivers for your GPU? Just want to make sure.

Participant

Hi,

Yes, I have made sure I have everything updated both through Windows 11 driver updates and AMD Adrenalin updates.

Community Expert

Community Expert

Hi, maybe windows 11 is not properly supported by the latest release of photoshop you should wait for the next photoshop update...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

Community Expert

Community Expert

Hi try to reset your photoshop preferences and try again...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

Participant

Hi,

I already tried that twice without any success.

richardsrokeds45

Participant

Same problem