sky replacement not working due to a program error after upgrade to latest version

Forum|Forum|4 years ago
January 19, 2022
3 replies
1202 views

sky replacement not working due to a program error after upgrade to latest version 23.1? help

Windows

This topic has been closed for replies.

J

J453

Legend

Try this:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

M

michaelp95866952Author

Participant

I did and I uninstalled the program reinstalled it and still not working
I change the preferences in performance
Turned off GPU
No help

--

M

michaelp95866952Author

Participant

Manually uninstalling the preferences folder and restarting the program worked to resolve the issue for me but all other add ons were lost

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear about the program error. Could you try updating Photoshop to version 23.1.1 (which was released today) through the Creative Cloud Desktop app and let us know if it helps?

Regards,
Sahil

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