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corinnes78384080
Participating Frequently
January 24, 2019
Answered

Smart Objects (Created in Illustrator) Can Not be Updated from Photoshop

  • January 24, 2019
  • 5 replies
  • 4509 views

I've updated to CC 2019 (for Photoshop and Illustrator) and now I can't open smart objects anymore. I bring a smart object into Photoshop from illustrator and when I go to edit my smart object, it pops up with this warning:

Anyone else experiencing this?

My illustrator is open already. I have tried going back to the previous versions but I have the same issue.

This topic has been closed for replies.

5 replies

M
molly23989623rb8d
Participant
April 11, 2022

solution is very simple. Create a text file and rename it as .psb

Then rignt click > properties 

then change the "Open With"  application to Photoshop.

Thats it.

L
lehelmor
Participant
April 1, 2022

Mac users: the issue has been fixed with the latest update of macOS Monterey 12.3.1 (21E258)... at least for me, it works now.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    January 24, 2019

    What is your operating system? I’m on CC2019 with High Sierra and this is working for me.

      C
      corinnes78384080Author
      Participating Frequently
      January 24, 2019

      I'm on Windows 7

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      January 24, 2019

      Make sure your file extensions .AI and .svg  are Associated with AI and that they the open in Ai from Windows file explorer open. That AI is installed on you machine. I do not install AI they will not open on my machine in AI.

      JJMack
      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity ExpertCorrect answer
      Community Expert
      January 24, 2019

      Smart Object

      How to fix broken file type associations for Creative Cloud apps

        C
        corinnes78384080Author
        Participating Frequently
        January 24, 2019

        This did happen when I tried to open files in bridge and I have since associated the files to the correct programs. I wish there was some way I could do this within Photoshop as this does seem to be part of the issue.

        c.pfaffenbichler
        Community Expert
        c.pfaffenbichlerCommunity Expert
        Community Expert
        January 24, 2019

        Have you checked out this post?

        How to fix broken file type associations for Creative Cloud apps

          Trevor.Dennis
          Community Expert
          Trevor.DennisCommunity Expert
          Community Expert
          January 24, 2019

          It sounds like it is looking in the wrong location perhaps?  I don't know the answer I am afraid.  You may remember we had issues with file associations that required apps to be reinstalled.  I'd suggest that, but it would be a complete guess.

          I'll change your subject line to show this is an Illustrator Smart Object issue, and you could ask the same question over there.  If you don't get answer, we'll try and get a staff member involved.

          Good luck

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