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Participant
February 22, 2023
Question

Smart Portrait results in same face every time

  • February 22, 2023
  • 1 reply
  • 2182 views

2 days ago my Smart Portrait Nueral Filter started showing the exact same face any time I used it, regardless of age, gender, face angle, expression.  The resulting image is poor quality and looks a bit freaky. Is this my end or an issue on Adobe's side?

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1 reply

Ranjisha Sengupta
Legend
February 22, 2023

Hi there,

 

Thanks for reaching out. This is a strange issue that I have heard of; let's try to resolve it.

Which version of Photoshop are you using? Is the graphics processor enabled?

You may try to reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t.

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

 

Ranjisha

 

Participant
February 23, 2023

Hey Ranjisha,

 

I'm running 24.1.1
I have tried both with and without graphics processor.

I have tried both processing in the cloud and processing on device

I have reset the preferences

 

I now either get the message that the plugin has an error, or a new (even weirder) image.

Inspiring
February 23, 2023

This model seems to be trained on superman characters...

I recognize Brainiac, Jor-El, and Zod.

 

In all seriousness though, I've had a similar issue a few months ago.

Probably a coincidence but after removing all scripts from the Photoshop script folder, restarting photoshop, putting back the scripts, and restarting photoshop again the problem stopped.