Participant

Question

Smart Portrait results in same face every time

Forum|Forum|3 years ago
February 22, 2023
1 reply
2182 views

2 days ago my Smart Portrait Nueral Filter started showing the exact same face any time I used it, regardless of age, gender, face angle, expression. The resulting image is poor quality and looks a bit freaky. Is this my end or an issue on Adobe's side?

This topic has been closed for replies.

Ranjisha Sengupta

Legend

Hi there,

Thanks for reaching out. This is a strange issue that I have heard of; let's try to resolve it.

Which version of Photoshop are you using? Is the graphics processor enabled?

You may try to reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t.

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

Ranjisha

AusgateDesignAuthor

Participant

Hey Ranjisha,

I'm running 24.1.1
I have tried both with and without graphics processor.

I have tried both processing in the cloud and processing on device

I have reset the preferences

I now either get the message that the plugin has an error, or a new (even weirder) image.

Inspiring

So completely weird, it started working again. Wonder if it was just a bad internet connection?

Or did General Zod have something to do with it?

I'm sure General Zod was watching.

Do you remember doing anything particular/unusual? Could be helpful for future reference. 🙂