Source for "CSXS Infrastructure CS6" dmg

[gswallow]

All:

Had PSCS4 and Acrobat 9 on a ol' MBP1,1 (CoreDuo) running Snow Leopard which I inheritted from my brother-in-law. Recently inheritted a MBP6,2 (i5) from my mother-in-law running High Sierra so tried to install PSCS4 on the i5. Problems with serial numbers so I connected with Adobe through chat. As I am retired and waiting for SSDI to kick in so buying another Mac and/or upgrading Adobe apps is not an option just yet. Adobe took pitty on me and gave me new serial numbers and links for PSCS6 and AcrobatDC. Had to go around the, probably, 32-bit install shield and get directly into the pkg to the app installer to do the installed, but they are installed on High Sierra and working. AcrobatDC is up-to-date. PSCS6 however had four updates needed. Another chat with Adobe gets me the Adobe ftp  ftp://ftp.adobe.com/pub/adobe/ server and I was able to get most of what I needed downloaded and installed. All I need now is the Adobe CSXS InfrastructureCS6 dmg. It gets an error U43M1D207 and is unable to download. And that is the rub. Anyone have a copy or a link that still works so that I may download it?

The problem I am getting is the Mini Bridge is empty. In Windows the fix is a Registry patch, but I am running macOS High Sierra. Ventura is not usable on this MBP; IMHO. Full Bridge is running, but is new to me since it came in at CS5 and I have been using CS3. The problem is activating Mini Bridge brings up and empty grey panel. In one the log files it looked like a reference to the CSXS and so I figure that the update is what I need. Unless someone knows better.

Please let me know of your experiences and if someone has the CSXS_Infrastructure_CS6.dmg or a good link to get the update.

Thanks,

GregS <><

[Jeff Arola · Accepted solution]

This is the "fix" for the blank  CS6 Mini Bridge panel:

(appears the orginal website has been taken down, so got this from the WAYBACK MACHINE)

(It does work as i have used it on several windows and mac systems)

(Adobe never provided an official fix so use this at your own risk)

Photoshop & Mini Bridge empty panel bug

• November 1, 2017December 5, 2017
•  

Fix for empty Mini Bridge

Does your Photoshop display empty Mini Bridge panel? Here’s a simple solution to fix the bug. Below the instructions, you may find my comment on this issue.

Here’s the solution applicable to problems with MiniBridge, Kuler, GuideGuide and many other plugins for Photoshop, Illustrator, InDesign and others.

•

Windows

— open registry editor (press Win+R, type in regedit and press OK)
— navigate in the tree structure, to entry depending on your CS version

Version	Registry path
CS6	HKEY_CURRENT_USER / Software / Adobe / CSXS.3
CS5.5	HKEY_CURRENT_USER / Software / Adobe / CSXS2.5Preferences*
CS5	HKEY_CURRENT_USER / Software / Adobe / CSXS2Preferences
CS4	HKEY_CURRENT_USER / Software / Adobe / CSXS1Preferences*

— right-click on the right pane and insert a String value
— name it PlayerDebugMode and set its value to 1
— restart Photoshop/any application with Mini Bridge

* if you are using a version other than CS6 or CS5 and you cannot find proper registry entries, please comment, we will figure it out

•

MacOS

— run terminal (press Command+Space, type terminal, press enter)
— copy the line below changing the # according to your CS version
(use 3 for CS6, 2.5 for CS5.5 or 2 for CS5)
defaults write com.adobe.CSXS.# PlayerDebugMode 1
— press Return on your keyboard

For example, if you are using CS6, it should look like this:
defaults write com.adobe.CSXS.3 PlayerDebugMode 1

Since 31.10 all the Photoshop CS6 instances I have been working with – at my home and at my workplace – have sadly stopped properly opening the content panel for Mini Bridge. I have tried most of the suggestions posted over the internet but none seemed to work. But finally, a good fellow, , posted the solution  on the Adobe forums. Also, as Joschi this fix works for other plug-ins or addons for Adobe applications. Thanks to Mark H., the post has been updated with proper registry paths for CS5 version, my regards!

It is only temporary as it enables debugging option for extensions – which is not recommended for a regular user, but let us hope that Adobe will patch the issue.

[gswallow]

Good Morning Jeff,

That did it. Mini Bridge is working. Launches Bridge (if not running) and shows folders et al just as it should. CSXS Infrastructure CS6 installed like a native High Sierra app; i.e. I didn't have to show pkg contents and go around the install shield like a couple of the updates. Photoshop CS6 looks to be running just as it should on the MBP6,2. I thank you very much for your assistance.

God bless,

GregS <><

[Jeff Arola]

Adobe CSXS InfrastructureCS6 update

http://swupdl.adobe.com/updates/oobe/aam20/mac/AdobeCSXSInfrastructureCS6-3/3.0.1/Setup.dmg

http://swupdl.adobe.com/updates/oobe/aam20/mac/AdobeCSXSInfrastructureCS6-3/3.0.2/Setup.dmg

About the CSXS Infrastructure 3.0.1 Updates

Recently we posted updates for various CS6 applications called CSXS Infrastructure updates via the Adobe Application Manager. Unfortunately, there was no text describing what the update was for or indeed what CSXS was. Whilst we work to add in the descriptive text to the update, I wanted to provide some brief information for those that were curious as to what the update was about.

CSXS is the platform that delivers extensibility within Creative Suite products. This update to the CSXS Infrastructure, resolves an issue where certain characters contained in a users Adobe ID caused a login failure.

It’s only a very small update but an important one, so please apply the update if you are a CS6 user, now that you know what it’s for.

Jonathan Ferman | Product Manager

[NewsView]

Hi GregS,

I am also on High Sierra with CS6. (Unfortunately, while a download of CS6 is linked to my Adobe account, the corresponding updates/patches are not, and don't appear to be searchable by the previously-recommended means, either.)

Did you ever find a solution? 

BTW, as for accessing updates I clicked the FTP link you posted, at which point I receive a promt for Guest or Registered User password in Safari.  I couldn't get either one to work. Does this require Adobe to give you a login/Guest privileges? Should I be using an FTP client vs. Safari?

My understanding for CSXS Infrastructure CS6 is that it corrected a glitch whereby certain characters in Adobe ID usernames were rejected (failed login). It may not be a critical update for most users or for the "empty bridge" issue. 

Another one I can't find is "Adobe Media Encoder CS6 6.0.2 Update". Over at Archive.org a user by the name of SoCalBryan has put together a list of manual updates for pre-CC apps (Windows and Mac), but the Adobe CSXS InfrastructureCS6 listed there (for Mac) doesn't seem to bring up the correct file.

If in fact these manual updates are still available on Adobe's FTP servers that would be newsworthy in 2023 as many users have been told that all such servers are "retired". Since you appear to have received more help than most for these end-of-life, pre-CC products, I hope you can follow up with a quick note on how others can make use of the FTP (would be helpful given that the other issue on these forums is that update links are often aimed at enterprise users).

[Jeff Arola]

NewsView,

If from within Photoshop CS6 you go to Help Updates, do any of the updates install?

[NewsView]

Okay, I tried again from the "Help Updates" menu in Photoshop. It triggers the Adobe Update Manager and what would appear to be a successful "downloading", only to report the "installation failed". 

Upon use of the direct download link for the infrastructure update, I encountered a "Adobe Updater may be damaged" error. (Inability to successfully use Adobe Application Manager v7 is also why I inquired about accessing files on the FTP server from the OP since to this point the only other repository I have found to manually update CS6 is compiled by a third party on the Archive.org site.)

Perhaps I should be asking if Adobe Application Manager 7 (pre-CC updater) should work for this purpose? (The problem arose a few months ago when installed a new SSD and attempted to make a fresh CS6 install. I came to the conclusion — perhap incorrectly — that Adobe Update Manager isn't really functional anymore for pre-CC products.)

If Adobe Application Manager 7 (or earlier) should still work — or CS6 patch/update files are still accessible direct from Adobe for manual installation — it would be welcome news!

[NewsView]

Hi Jeff,

Sorry to pop in again before you have responded to the other replies.

If you see this, is there another way to manually download updates such as ""CSXS Infrastructure CS6" and "Adobe Media Encoder CS6 6.0.2 Update", which error out when the Adobe Update Manager is run (Error Code: U43M1D207)? 

So far no luck with the FTP method in the OP. I have since found a 2020 post by "Guest" for this purpose (scroll down to end of discussion to view links), but I get a security error in FireFox and a "dropped connection" error in Safari (doesn't load).

I presume somewhere these patches/updates still "live" on the Adobe servers because Adobe Update Manager 7 still pops up to report that I need to install updates, only for the downloads to report at the tail end that "installation failed".

If I visit the Update Manager log file, it would appear that the server is *blocking* the installation on purpose:

aamu.log can be found [username]/library/Application Support/Adobe/AAMUpdater/1.0/aamu.log

In it, I see multiple "pings" to see if my software is eligible for updates. A typical example is as follows:

Exiting IsAppGoodToUpdate with return = 1

…

The app was not based on CSI technology. = AdobeInCopyCS6-8.0 (Note:every CS6 app is flagged this way.)

I then see multiple "REVOKE" tags:

Revoking update: = REVOKE/ALL/AdobeCSXSInfrastructureCS6-3/3.0.1

Based on the above, do I really have a "damaged" Adobe updater, or is the Adobe server configured to block updates to pre-CC software even though CS6 is registered to me and available to download from my Adobe account sans patches/update files?

(Not to get off on a tangent but Adobe really ought to account for the fact that customers go through life transitions, for which Adobe currently has no solution beyond the "student/techer" designation. Customers will change careers, lose jobs and ultimately retire. Under these circumstances it may not be possible to justify a "forever subscription" to Creative Cloud — but that doesn't mean they should lose access to everything, particularly if they go far enough back with Adobe to own licensed and legal perpetual use software.)

Please confirm whether there is any real solution for this. I'm prepared to install updates manually, if need be, but I shouldn't have to visit third-party websites (and associated risks) to find them. (Currently the only source I know of is tied into the Wayback Machine!)

[NewsView]

Oops. I read more closely and see that the bridge issue was fixed. (I would edit the previous comment but don't see a way to do so.)

Unforunately, I get an error (Application Manager 7) "Installation has failed, Application Manager may be damaged" in response to launchign these links:

http://swupdl.adobe.com/updates/oobe/aam20/mac/AdobeCSXSInfrastructureCS6-3/3.0.1/Setup.dmg

http://swupdl.adobe.com/updates/oobe/aam20/mac/AdobeCSXSInfrastructureCS6-3/3.0.2/Setup.dmg

[NewsView]

Update: Like the rest of the CS6 Creative Suite applications on High Sierra, Mojave or similar, it's necessary to right-click to "reveal package contents", then double click the executible (macOS file) from there to install. After that, the Application Manager confirms that the "update is complete".

As for where to find these updates, using the "GO menu" instructions below I was able to view the FTP server as a guest but didn't have much luck obtaining the needed updates/patches. If nothing more, Adobe should dump the entire contents of their pre-CC updates/patches to their ftp server in a folder titled "PreCCUpdates", "ManualCSUpdates" or similar.

[gswallow]

Hello NewsView,

I did find a solution, but just where escapes me at 64. You can try the ftp url in your browser and let it link to Finder. Use your email for a username and 'anonymous' for the password.  SOP for ol'ftp -- can you say AT&T Unix SVR32. Anyway look around there.  The file I have is 1.2MGB even zipped, may be more than my mail server will allow. Only thing I have problems with now is Elements 11 I found at GoodWill for $3 and tried to install. Can't register it and, though I have the original box with license, the serial number seems to be linked to the account of the original registered user. Oh well for $3 -- not in a hurry.

God Bless,

GregS <><

[Abuse removed by moderator]

[NewsView]

Hello GregS,

Thank you for the reply. I wasn't aware of the AdobeCare email. (Very helpful.)

I entered my email for an ftp username and "anonymous" for password and no luck yet. (Will see what else I can do in an FTP client.) 

For Elements 11, it sounds like a previous user failed to deactivate their copy. It's a long shot, but you might try offline activation: https://helpx.adobe.com/photoshop-elements/using/activate-offline.html (Good luck!)

[Jeff Arola]

NewsViiew,

I would strongly advise against using the AdobeCare email, since it's from spammers and not an official Adobe email address.

[NewsView]

Thanks for the head's up. Fortunately I haven't emailed anything there yet. 

[Jeff Arola]

NewsView,

In order to install the Adobe CSXS InfrastructureCS6 updates you need to follow the directions here under Creative Suite 6.

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

[Jeff Arola]

I don't know how much useful stuff you'll find on the Adobe ftp site, but the way to get to it on a Mac is to click on your desktop, under the Go menu click Connect to Server, then paste in ftp://ftp.adobe.com/pub/adobe.

Then click Connect and in the next dialog click Connect As Guest, then Connect.

The server can be ornery, so you may have to try multiple times.

[NewsView]

Thank you. I almost never use the "Go" menu. Didn't know about that trick.

[Jeff Arola]

gswallow,

You should be aware that the AdobeCare email you posted is from spammers trying to get access to Adobe users accounts/computers and is not an official Adobe email.

[NewsView]

Is there a forum moderator around who remove the spam email out of the post before it is shared/used?