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Known Participant
May 16, 2010
Answered

Space Bar Hand Move & CMD-Space Zoom Not Working—CS5

  • May 16, 2010
  • 37 replies
  • 92216 views

Today, all of a sudden, two of my most used functions—holding down the space bar to move the image around and holding down CMD-space bar to zoom—just up and quit on me (I do like the "Scrubby" but it took a little getting used to. It's very touch screen-esque).

I did all of the normal trouble shooting such as deleting the prefs, relaunching, restarting, etc. Nothing. The functions work fine in the other CS5 programs.

Anybody else come across this? I checked through all of the prefs thinking that perhaps I accidentally changed something but I couldn't find anything. If all else fails, I'll do an uninstall/reinstall but only as a last resort.

I did notice that Adobe finally fixed the Distort (in Full Screen Mode) bug that was killing me in CS4.

Thanks for any help.

    This topic has been closed for replies.
    Correct answer Chris Cox

    Check the OS shortcuts in System Preferences, especially the keyboard->Keyboard Shortcut settings, and Universal Access.  The modifier spacebar keys are frequently used to change localized keyboard settings.

    37 replies

    Participant
    May 31, 2011

    WOOOOW! FIXED √

    Hi there

    I experienced the same issue right now, all of a sudden, "out of the blue", very annoying.

    Experienced on AI & PS, CS5, on Mac Os 10.5.8. even after quitting cs5 and launching again.

    The situation : working on a project, but also cleaning up my Mac (because i will quit my job tonite) = trashing stuff, disconnecting accounts, emptying caches, etc.

    After reading this thread giving the guess that other apps may conflict with CS, i checked what was running background and other stuff till i fell upon… LASTFM. !!

    -> a lastfm window (the mac os x app, the scrobbler stuff) was standing behind the other windows, waiting for i don't know what. The thing is that the window came after i disconnected my account. It seems the app launched a window waiting for another account connection. I did not notice it because i thought disconnecting was like quitting, and also because lastfm is a background app (for example, you don't see it when you type cmd+tab for app browsing…)

    :-°     :-/

    So i quit everything of Lastfm, and cs5 came back to life !!

    Consequently, mega-tip : check the background apps…

    Hope this will help.

    Regards.

    January 28, 2011

    ADOBE FIX THIS NOW!!!!!!!!!!!!!!  IT'S BEEN SEVEN BLOODY MONTHS since the original post, and this issue still exists!  I just upgraded from CS4, and am having this issue.  I'm running the trial of 12.0.2 on Mac OS 10.6.6 (blame FedEx for the trial - they don't know how to find my place), then did a full update 20 minutes ago and installed everything.  Ran another update - nothing left to install.

    I will vouch for the Hulu issue.  It was open, I quit and problem went away.

    Participant
    February 25, 2011

    Same problem but with Mac OS 10.5.8 on CS4 and the problem happens in Illustrator. Flash version 10,1,102,64. It may happen in Photoshop or InDesign, but not sure since I've got mad and went looking for a solution when Illustrator did it. A reboot was the only thing to make it work again even though I tried all the keyboard settings, quick key and even uninstalled an old Wacom tablet.

    I agree with those who link it to FireFox (I'm on version 3.6.9) or Google or GMail. After quitting FireFox the space + command zoom and space bar hand tool and all space bar related quick keys came back. I relaunch FireFox and it worked for a while, but logging into my GMail account brings the problem back.

    VERY frustrating. Especially since this thread is getting pretty old now. I wonder if anything will be done to fix it.

    Message was edited by: mbrunw Note that the problem just appeared in InDesign too exactly the way it appears in Illustrator. It will likely show in Photoshop too.

    Participant
    January 4, 2011

    Cmd-Space bar hand and zoom just stopped working for me in Acrobat 9 and InDesign CS5. Just wanted to report that simply quitting Chrome solved the problem.

    Participant
    January 8, 2011

    My spacebar was on and off, but after  I reinstalled after my old hard drive crashed, it seems fine. It might be due to bloat? But, this is one feature I've been using for years, and thank god it is still a feature and working.

    December 20, 2010

    I experienced this today after upgrading to Snow Leopard (although I had noticed some inconsistencies with keyboard shortcut selection of tools prior).
    I too deleted preferences - com.apple.symbolichotkeys.plist - turned on and off prefs for spotlight, restarted system and Photoshop. 

    I began quitting applications and the one that released the problem was Google Chrome. I could have release each tab one at a time to narrow it down but I suspect it was the BBC Radio stream -http://www.bbc.co.uk/iplayer/console/bbc_radio_one - that was causing the problem.

    Other tabs open were Twitter, a quickbooks site and this page. 

    I think Adobe have conceded or acknowledged that Flash or FlashPlayer may be involved, not necessarily the culprit, and are addressing it. 

    Thank you.

    mattrock1
    Participating Frequently
    December 17, 2010

    Hi. Having the same issue as well. Quitting Firefox seemed to fix the issue, oddly enough. Running CS5 and Firefox 3.6.13

    Hope the bug is fixed on whoever's end soon. But honestly, just glad to finally figure it out how to remedy, if only temporary.

    Cheers,

    matt

    Participant
    July 22, 2010

    Hello everyone.

    Just thought I would say that I was reading this thread earlier because I've been having exactly the same problem but with CS2(!!) on OSX 10.6.1

    After reading all your comments I came home and have just tried launching Indesign, Photoshop and Illustrator without launching firefox and all was working fine. I then launched firefox and all remained fine until I loaded Googlemail. Then my caps lock key stopped changing to the 'cross' cursor, my cmd + space zoom and my space/hand navigation all stopped working in all CS applications. I logged out of Googlemail again and all was fine. I then launched Safari and ran logged into Googlemail from there and had no problems.

    I recently had a new operating system and hard drive installed and frequently used Firefox/Googlemail/All CS2 programmes with no problems before this. Also I only just installed Firefox on my new system.

    So from this I can deduce that it is a problem with firefox / googlemail / or possibly a combination of them with OSX 10.6.1???

    Anyway, hope this is helpful.

    July 29, 2010

    Glad to know i am not the only one having this problem. I too have the spacebar shortcut issue not working. However I am on CS3, OSX 10.4.11, using FireFox 3.6.8. i recently updated FF, but i was having the same issue before the update. My space bar shortcut stops working in AI and ID (not necessarily at the same time). When i quit FF it comes back. when i restart FF with AI and ID still working, the spacebar remains working for awhile, then it will quit again later, then i would quit FF and it will come back. I do not use Google Mail, Flash, nor Hulu. i have not tried the Safari browswer to see if i can replicate the situation. i may try that later. hope this info helps.

    Participant
    August 10, 2010

    I had the same problem but I went to FireFox>Prefernces>Applications and changed the Content Types that refered to anything Adobe to "Always ask" and it seems to work.

    Participant
    July 6, 2010

    Im having this same issue...  in my case it does it if Photoshop or Illustrator are the ONLY programs running..   I have

    submitted multiple error reports.  This is happeneing on 3 systems in our studio, one is a

    brand new 27" imac, another a 8 processor mac pro, and another is a quad mac pro..   ALL of them

    do it while photoshop or illustrator is the ONLY thing running.  PLEASE find a fix for this.


    Participant
    June 17, 2010

    If your CMD, CTRL space bar aren't working in CS5 and you use spotify. Switch Spotify off its the culprit

    www.bigeyebrow.com

    June 11, 2010

    Space bar and zoom keyboard modifiers stopped working for me again. Quitting FireFox does not bring them back...

    The only way I can bring them back is to reboot my machine.


    This really sucks. I hope they fix this soon.

    June 12, 2010

    Are there any other processes that are running flash other than Firefox? Hulu desktop reproduces this problem for me and quitting Hulu fixes it. I don't need to reboot my machine.

    Chris Cox
    Legend
    June 12, 2010

    There are optional MacOS shortcuts that use the spacebar and modifier-spacebar combinations (mostly in language/keyboard/IME switching, and SpotLight).

    And other applications could be doing something similar to what Flash is doing.

    June 9, 2010

    This happened to me again today in Photoshop, (only the 2nd time its happened to me). I had Flash and Photoshop open at the same time, but no Firefox or any other apps at the time it happened.

    Not only did the spacebar tool stop working, after clicking around a few times in Photoshop, the program just froze up and I had to force-quit and restart Photoshop, at which time the keyboard commands came back.

    Don't know if it is the same issue, but I was locked out of the keyboard commands before Photoshop finally choked completely.