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Known Participant
June 12, 2023
Question

Stop tip nag screen from showing on startup

  • June 12, 2023
  • 1 reply
  • 1042 views

I'm currently running PS 24.5.0. (Win 11, RTX 3050 GPU).

 

Occasionally, on startup, a large nag screen pops up asking if I want to try some new tool or other.

 

This would be mildy annoying if it didn't completly break my automated workflow.

How do I permanently stop these nag screens from showing?

I've disabled the equally annoying (but not workflow breaking) "rich" tool tips to no avail.

 

Thanks for your help, this is very fustrating.

 

Steve

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1 reply

Dan Rodney
Community Expert
Community Expert
June 12, 2023

Those should only displayed once. It sounds like your preferences are not sticking, and therefore there's a problem with your preferences. Let's try resetting your preferences to see if they can then be saved.

 

1. Quit Photoshop.
2. Launch Photoshop and immedialty hold Command–Option–Shift (Mac) or Control–Alt–Shift (Windows). If you held those keys down fast enough, you will see a dialog asking to delete the preference file. Click Yes. 

 

Now you should be able to dismiss any new app feature notes, set your desired preferences and they "should" remain after restarting Photoshop.

— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
Known Participant
June 12, 2023

Thanks for getting back toe me, I appreciate your help.

 

Before I try that, as I don't want to waste time redoing all my preferences, I want to point out It's a different annoying nag screen each time. Every now and again I get asked to try out a completly diferent new tool or gimmick or whatever. Will resetting preferences help with this?

 

Thanks again,

 

Steve

Known Participant
June 12, 2023

Ah, I thought you kept seeing the same thing over and over. No, resetting prefs will not remove those screens. Adobe is trying to inform people of new features that they may otherwise not be aware of. I don't know of a preference to never see those screens.


Ok Thanks Dan,

I don't think that is a very professional choice for the devs to have made. I mean I'd expect it in some half baked consumer software but not the industry standard. 

 

Still I guess I'll have to live with it.

 

Thanks again for your help

 

Steve