Skip to main content
C
carlh37683603
Participant
June 6, 2024
Answered

Storage not deallocated after crash

  • June 6, 2024
  • 2 replies
  • 300 views

After a power failure while photoshop was running on windows 10 pc,  30gb of temporary starage was never deallocated.   Is there a way to get it back?

 

This topic has been closed for replies.
Correct answer D Fosse

Just delete it.

 

It's in your Windows Temp directory, and the files are named Photoshop Temp<random 12-digit number>. Open Search and type %temp%. The scratch files are split up into 16 GB chunks.

 

If your primary scratch disk is on a different drive than the system drive, it's at the root of that disk.

2 replies

C
carlh37683603Author
Participant
August 8, 2024

thank you 🙂

    D Fosse
    Community Expert
    D FosseCommunity ExpertCorrect answer
    Community Expert
    June 6, 2024

    Just delete it.

     

    It's in your Windows Temp directory, and the files are named Photoshop Temp<random 12-digit number>. Open Search and type %temp%. The scratch files are split up into 16 GB chunks.

     

    If your primary scratch disk is on a different drive than the system drive, it's at the root of that disk.

      Trevor.Dennis
      Community Expert
      Trevor.DennisCommunity Expert
      Community Expert
      June 7, 2024

      Dag, you can give me a slap for this later, but I am going to clarify what you have said:  😉

       

      The Photoshop Temp... files are in the root directory of your primary Scratch drive.  Photoshop is a terror at keeping hopld of those files when you close a project. They should close when you shut down Photoshop, but they can be left orphaned on the drive if Photoshop does not close properly (i.e. system crash).  Anything that does not have todays date, can proably be safely deleted, but _any_ that are left behind when you close Photoshop can definitely be deleted.

       

       

        D Fosse
        Community Expert
        D FosseCommunity Expert
        Community Expert
        June 7, 2024

        Yes, that's what I said 🙂 If your primary scratch is on a non-system drive, it's at the root.

         

        If you primary scratch is in the default location on the system drive - which is officially said to be the most efficient if you have enough space - then it's in the Windows Temp directory and can be a bit more tricky to find.

         

        Orphaned scratch files means irregular shutdowns. The usual reasons are power outages and crashes.

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices