Skip to main content
FSurrador
Participant
June 28, 2023
Question

Struggling to export PNG 8-Bit (Smaller File Size) - Loosing a lot of color and saturation

  • June 28, 2023
  • 5 replies
  • 749 views

In my job, I've been using Photoshop 2021 for some time and recently updated to the latest verision. While using the 2021 version, I've never had any problems using the "export PNG 8-Bit (Smaller File Size)" option in the "Export As" panel. All the colors looked the same and without zooming in, you couldn't see any difference in the photo, plus it actually reduced the file size successfully.

 

Meanwhile, in this latest 2023 version, when I try to do the same, I lose a lot of color and saturation overall. I tried checking and unchecking the "Convert to sRGB" and "Embedded color profile" options, none of those work. I tried Save as a Copy with smallest file size and the same happens.

 

I want to create a preview of my final exports to place in a power point file to send for Image approvals. If I export normally, the ppt file size gets really big. So I used that option before to reduce the power point size and the Images looked the same. Right now I can't do this because these are two totally different images, and I can't send such big sized ppt files. Any help would be great, thank you.

This topic has been closed for replies.

5 replies

Community Expert
June 29, 2023

8-bit PNG means there is no alpha channel, so you may want to consider using JPEG instead, as it may provide better results depending on the image.

c.pfaffenbichler
Community Expert
Community Expert
June 29, 2023

Why are you involving PowerPoint? 

 

What is the original image’s Color Space (ICC Profile)? 

Please provide an image and the resulting png. 

Or at least set the Status Bar to »Document Profile« and post meaningful screenshots of the original and the png taken at View > 100%.

NB, colourmanagement
Community Expert
Community Expert
June 29, 2023

More on resetting preferences:

Perhaps try a thorough reset of Photoshop preferences? 

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. 

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

  1. Quit Photoshop.

  2. Navigate to Photoshop's Preferences folder.
    macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
    Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

     
    Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
  3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

  4. Open Photoshop.

     New preferences files will be created in their original location.

 

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files. 

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customise per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. 

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. 

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions, 

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

If that doesn't fix the issue:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Still hanging? 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

Do you still have problems?

 

 

 

It may even be time to reinstall Photoshop. 

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. 

(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

Todd_Morgan
Legend
June 29, 2023

Is your PSD doc RBG or CMYK?

FSurrador
FSurradorAuthor
Participant
June 29, 2023

My PSD is RGB

c.pfaffenbichler
Community Expert
Community Expert
June 29, 2023

What is the original image’s Color Space

What is the RGB Working Space? 

gener7
Community Expert
Community Expert
June 29, 2023

All I can say is that saving as an 8 bit png works the same in both the 2021 and 2023 versions of Photoshop Mac.

 

My answer would be to backup your preferences somewhere safe, then do a preferences reset to see if the problem goes away. If there doesn't seem to be a problem with your Preferences, you can restore them:

https://helpx.adobe.com/photoshop/using/preferences.html