Stuck on Pan tool (hand symbol)?! It's doing what it wants?! please help :(

Forum|Forum|6 years ago
May 29, 2019
4 replies
4276 views

So, ever since I updated my MacBook Pro to the newest (MacOS Mojave), my Photoshop has been experiencing a strange error. I started a new Photoshop pdf document to create some business cards the other day. I went to place an image onto my document, but for some reason, Photoshop did not allow me to move or resize the image to my liking. All I could do was place it, but after placing it, it still would not allow me to move the image. This also goes for placing any type of text or shapes. For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. However, if I select a tool, I can't use it, and the hand icon is still there!

It's soo annoying!

I thought maybe it is just a one-off and closed down the program. I then reopened my document and the hand icon was still there as my permanent cursor! The only way which resolves this issue it to reset my mac, however, this will only fix it for around 5-10 minutes before it does it all over again!

Please please help! I have tried everything and looked everywhere online for help. And yes, I have made sure that my space bar is not stuck, it's fine.

I took a video of the issue if that helps to explain the problem.

Thanks everyone x

This topic has been closed for replies.

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Richard231405382jpv

Participant

I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusablea

I have reset tool preferances and even updated PS 2023 to the bata 24.1as yet I hvent found a solution or anything helpful.

Bob_Hallam

Legend

As a new Macbook Pro user who just had his keyboard replaced because the tab key would intermittantly stick, I have to strongly suspect that this is a keyboard problem and not a Photoshop issue, Take your MBP back to an apple store and tell them the issue, they will probably order you another keyboard and fix it gratis as they did mine.

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.

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Richard231405382jpv

Participant

I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusable.