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Suddenly sign-in is required for Photoshop 2018 using Mac OS 10.13.6

New Here ,
Sep 04, 2025 Sep 04, 2025

I've been using PS 2018 on my Mac with OS 10.13.6 for years and today it requires me to sign in.
I get through the Adobe Account sign in and reach the profile options, but the verified subcriber account will not open and I am unable to use PS.

Has anyone experienced this? Adobe support could not help.

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correct answers 1 Correct answer

New Here , Sep 12, 2025 Sep 12, 2025

Yes. Thank you for your reply. I installed an updated OS and PS 2025. Works great now, aside from a few shortcuts I was using the older version of PS. Thanks!

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Adobe
Community Expert ,
Sep 04, 2025 Sep 04, 2025

Have you tried signing out of (if you are signed in) from the Adobe Creative Cloud Desktop Application and then signing back in?

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New Here ,
Sep 12, 2025 Sep 12, 2025
LATEST

Yes. Thank you for your reply. I installed an updated OS and PS 2025. Works great now, aside from a few shortcuts I was using the older version of PS. Thanks!

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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