Suite Design and Web Prem CS6 Education : problème réinstallation nouveau PC

Forum|Forum|5 years ago
December 28, 2020
3 replies
343 views

Je viens de désactiver la licence sur l'un de mes PC's pour réinstaller la suite Design and Web Prem CS6 Windows French sur mon nouveau PC Dell.
Impossible d'activer ma license sur le nouveau PC 'message indiquant qu'on ne peut pas l'installer sur plus de 2 PC, et quand on désactive un PC, ça ne marche pas'. Jamais je n'ai rencontré un tel problème inadmissible sur une License Education/ Enseignant !
Votre service client est injoignable en ligne !!!!!!!!!!! -> https://helpx.adobe.com/fr/contact.html

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Correct answer jane-e

Hi

If you are trying to deactivate computers, then you will need to contact Adobe Customer Care:
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human.

We are volunteers and do not work for Adobe and cannot help with licensing.

~ Jane

jane-e

Correct answer

Community Expert

Hi

If you are trying to deactivate computers, then you will need to contact Adobe Customer Care:
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human.

We are volunteers and do not work for Adobe and cannot help with licensing.

~ Jane