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mimis43925500
Participant
January 29, 2021
Question

synchronize the color settings file missing after Adobe set up Acrobat DC w/ CC21

  • January 29, 2021
  • 4 replies
  • 1413 views

I received an error message received when opening Photoshop, for the first time after Adobe Customer Support Uninstalled and Reinstalled all of CC 21, because Acrobat 21 would not open on my early 2015 MacBook Air, running Big Sur:

 

"Could not synchronize the color settings because the color settings file could not be found"

 

I do notice significant color shifts when moving files among applications. The Adobe technicians said the installation of Acrobat DC was necessary to replace Acrobat 11, because Acrobat 11 uses a 32 bit processor and my Mac uses a 64 bit processor.  The process took 3 technicians and 2.5 hours. I am reluctant to call back. Can you advise?

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4 replies

rob day
Community Expert
Community Expert
January 30, 2021

Also, with Catalina and Big Sur the permissions might be blocking the Settings folders. Try doing a web search for big sur permissions problems 

rob day
Community Expert
Community Expert
January 30, 2021

Are you trying to load one of the default .CSF settings, or one that you saved? On OSX the installed default CSF files should be found here:

 

⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨Color⁩ ▸ ⁨Settings⁩ ▸ ⁨

 

If you are saving your own, try saving to either the same folder or your user Settings folder:

 

Users⁩ ▸ ⁨username ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨Color⁩ ▸ ⁨Settings⁩

 

Synchronized settings are really only useful when you are creating new content. So for a project headed to a GRACol Coated offset press I use this setting, which I saved out of Photoshop—InDesign uses the CMYK Black Ink profile to manage Grayscales, so for the Gray Working Space I’m using a matching Black Ink GRACol profile:

 

 

My saved CSF shows in Bridge where it can be synchronized. Clicking Show Saved Color Settings files will open your user folder’s Settings folder:

 

 

 

D Fosse
Community Expert
Community Expert
January 30, 2021

Just to keep things in perspective, there is normally no need to synchronize color settings and the significance of it is overrated. Individual files will still override it. Embedded profiles take precedence.

 

If you have inconsistencies beween applications, this is not the reason. Then you have other problems, most likely that there is no embedded profile at all.

 

In color managed applications, any profile will be handled correctly. There's no need for anything to match, as long as there is a profile. That's the whole point of color management.

 

Color settings just set up fallback defaults for new documents and missing profiles. The only really important setting is "Color Management Policies". This should always be set to Preserve Embedded Profiles. That's the default, don't ever change it.

 

---

 

There are two exceptions: In Illustrator and InDesign, there are some special considerations for CMYK policies. So in those apps, there is a special setting called "Preserve Numbers". It keeps K-only blacks from being converted to 4C blacks, at the potential cost of color consistency. Photoshop doesn't have (or need) this setting.

 

Grayscale is another exception and special case, but the reason for that is that no other application outside Photoshop has proper grayscale color management. Not even other Adobe applications. Only Photoshop does it. So to have full consistency here, you need to take a few precautions. That's a bit too technical to get into for now.

NB, colourmanagement
Community Expert
Community Expert
January 30, 2021

The color settings file, which synchronises across Adobe Applications is made in Adobe Bridge. 

 

https://www.creativebloq.com/advice/how-to-manage-colours-in-photoshop/3

see: Sync your settings across apps

This should create the Color Settings file for you

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
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