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Participant
July 29, 2024
Question

The continuing failure of Adobe to accomodate older CPU's.

  • July 29, 2024
  • 2 replies
  • 592 views
I have an old CPU which does not support SSE4.2. Adobe made it necessary to have SSE4.2 some years back but I was able to run Photoshop 2019 through to 2021 by using an internet 'fix' that provided the missing .DLL files, the 'p2021_missing_libs' zip file. This was not a  'hack' but a legal set of missing files and Photoshop ran superbly then on my Xenon CPU Windows 10 PC.
However when Adobe recently asked me to update to Photoshop 22.2, these files no longer provided a working solution and I also failed to realise that I would lose 'rollback to previous version' if I didn't keep my 'preferences' on updating.
Mow that Adobe no longer have a version available that I can use at all, I have had to cancel my Adobe subscription and move to another Photo editing software.
If you make a version available (v2020 for instance) I will certainly re-subscribe.
Surely an I'll thought out decision by Adobe, that must be losing users happily running Photoshop on their older PCs lacking the SSE4.2 instruction set. and it has been well discussed here in the  past without being attended to.
David
This topic has been closed for replies.

2 replies

Legend
July 29, 2024

New versions will only run until they actually need something in the newer instruction set that isn't available with an older CPU. At that point the software might crash or give unexpected results.

 

The industry term "unsupported" can mean one of three things:

1. Works fine, we choose to not officially claim that it works or help you with it

2. Might work, might not, untested, might require hacking, you are on your own.

3. Doesn't work and can't be made to work.

c.pfaffenbichler
Community Expert
Community Expert
July 29, 2024

It is my impression that when one decides to stick with obsolete hardware it is up to oneself to ensure that one doesn’t update software past compatibility with that. 

Expecting Adobe or other software makers to provide long (if not indefinite) backward compatibility seems unjustified. 

 

prodesigntools used to have obsolete Adobe installers available. 

https://prodesigntools.com/creative-cloud-2020-direct-download-links.html

PostfadeAuthor
Participant
July 29, 2024

The ProDesignTools installers now fail as Creative Cloud 'kicks in' anf forces the unusable new version to be installed instead.

David

Kevin Stohlmeyer
Community Expert
Community Expert
July 29, 2024

@Postfade Adobe has disabled all previous direct download links. There is now only officially Current +1 year previous support/downloads with some special exceptions - (ex PS has 22.2 to support 3D).

 

@c.pfaffenbichler is correct - when you make the determination to stay on older equipment - you need to stop upgrading software, OS, etc or risk bricking your workflows.

 

One of my machines is a 2014 laptop with and older CC install and thats fine. I know I cant upgrade the OS or CC version. If that fails sometime in the future - there is no support or means to restore.

 

Adobe cannot reasonably support all previous OS versions or installs so they've made a business decision to only support 2 years of releases.