The lastest Photoshop have a shortcut not working problem

[WuYunJie]

Hi, after I install my latest version Photoshop application, I find all the Photoshop default shortcut are cleared. I always use default shortcut during my work. I don't know how to recover the default shortcut.

Please help me! I don't want to set the shortcut one-by-one base on my memory.

Thank you so much!

[Bojan Živković]

Have you tried resetting preferences? That’s the first thing that comes to my mind. Just be aware that unsaved presets and actions will be lost.

Preferences in Photoshop

[WuYunJie]

Hi, thank you for your reply!

I've tried this solution but it's still not work on my Photoshop.

And I have even uninstalled my Photoshop and reintalled, it not work as well.

Best.

[WuYunJie]

Hi, thank you for your reply!

I've tried this solution but it's still not work on my Photoshop.

And I have even uninstalled my Photoshop and reintalled, it not work as well.

Best.

[c.pfaffenbichler]

That does seem mystifying; do you have access to another installation (a previous version or a different computer) where you could save the default shortcuts as a .kys-file?