The option to Use Graphics Processor greyed out after Photoshop 22.5.1 Windows 10

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Oct 14, 2021 Oct 14, 2021

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I have a Lenova Ideapad running Windows 10 (Version 21H1) with a Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.60 GHz processor and 16 GB of installed RAM. for some reason I am not able to use my GPU (NVIDIA GeForce GTX 1650 with Max-Q Design) with Photoshop (Version 22.5.1). Please assist. 

 

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Adobe Employee ,
Oct 14, 2021 Oct 14, 2021

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 14, 2021 Oct 14, 2021

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Adobe Photoshop Version: 22.5.1 20210907.r.441 de74e1a x64
Number of Launches: 22
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.1202
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 16193 MB
Free memory: 11110 MB
Memory available to Photoshop: 11931 MB
Memory used by Photoshop: 75 %
SAM SDK Version: 2.0.0-main.779.1
ACP.local Status:
- SDK Version: 1.48.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.21.1.1
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.82.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
======= GPU
Native API stable: True
OpenGL API stable: False
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce GTX 1650 with Max-Q Design
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 0
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,156 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
Display: 3
Display Bounds: top=0, left=3840, bottom=2160, right=7680
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64

[2083 ms]
Start sniffer 2021-10-14 13:14:02
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64

{654 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY8
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 with Max-Q Design index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((3,840 0) -> (5,760 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 with Max-Q Design index=0 preferred=1)

Display 2
Display: \\.\DISPLAY9
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((1,920 0) -> (3,840 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 with Max-Q Design index=0 preferred=1)

# devices: 3
Device 0
Name: NVIDIA GeForce GTX 1650 with Max-Q Design
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY8
\\.\DISPLAY1
\\.\DISPLAY9
GPU accessible RAM: 4,156 MB
VRAM: 4,156 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,489 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvltsi.inf_amd64_31f48e8437627906\nvldumdx.dll
Driver date: 2021-09-13 000000.000000-000
Driver age: 1 month
Driver version: 30.0.14.7212
Supports UMA: UNSUPPORTED
D3D-ID: 8081

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,623 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,489 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igdumdim64.dll
Driver date: 2020-03-09 000000.000000-000
Driver age: 19 months
Driver version: 26.20.100.7985
Supports UMA: SUPPORTED
D3D-ID: 16027

Device 2
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,623 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,489 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igdumdim64.dll
Driver date: 2020-03-09 000000.000000-000
Driver age: 19 months
Driver version: 26.20.100.7985
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{1888 ms}

{1888 ms}
Start platform OpenGL
[kStatusCrash, kExitUndefined]

[2084 ms]
Finish RunAllAPIs

[2084 ms]
Start native

[2084 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -native

[2454 ms]
Start sniffer 2021-10-14 13:14:03
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -native

{2135 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY8
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 with Max-Q Design index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((3,840 0) -> (5,760 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 with Max-Q Design index=0 preferred=1)

Display 2
Display: \\.\DISPLAY9
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((1,920 0) -> (3,840 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 with Max-Q Design index=0 preferred=1)

# devices: 3
Device 0
Name: NVIDIA GeForce GTX 1650 with Max-Q Design
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY8
\\.\DISPLAY1
\\.\DISPLAY9
GPU accessible RAM: 4,156 MB
VRAM: 4,156 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,489 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvltsi.inf_amd64_31f48e8437627906\nvldumdx.dll
Driver date: 2021-09-13 000000.000000-000
Driver age: 1 month
Driver version: 30.0.14.7212
Supports UMA: UNSUPPORTED
D3D-ID: 8081

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,623 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,489 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igdumdim64.dll
Driver date: 2020-03-09 000000.000000-000
Driver age: 19 months
Driver version: 26.20.100.7985
Supports UMA: SUPPORTED
D3D-ID: 16027

Device 2
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,623 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,489 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_440392e76b44e849\igdumdim64.dll
Driver date: 2020-03-09 000000.000000-000
Driver age: 19 months
Driver version: 26.20.100.7985
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{2395 ms}

Exit code kExitNormal
End sniffer 2021-10-14 13:14:03
[kStatusNormal, kExitNormal]

[2455 ms]
Finish native

[2455 ms]
Start openGL

[2455 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openGL

[2682 ms]
Start sniffer 2021-10-14 13:14:03
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openGL

{2504 ms}
Start platform OpenGL
[kStatusCrash, kExitUndefined]

[2682 ms]
Finish openGL

[2682 ms]
Start openCL

[2682 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openCL

[3597 ms]
Start sniffer 2021-10-14 13:14:04
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=4913012 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openCL

{2724 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650 with Max-Q Design
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 96 GB / s
Compute score: 978.098
Device name string: NVIDIA GeForce GTX 1650 with Max-Q Design
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,791 MB
VRAM: 6,791 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 )
Device version: 2.1 (OpenCL 2.1 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 17 GB / s
Compute score: 170.795
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{3565 ms}

Exit code kExitNormal
End sniffer 2021-10-14 13:14:05
[kStatusNormal, kExitNormal]

[3597 ms]
Finish openCL

[4548 ms]
Start GetSnifferResult

[4548 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970575975599836067
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Hunte\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 952.6G, 638.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
AdbePM.dll PatchMatch 2021/06/11:21:35:30 1.630273 1.630273
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/08/09-14:18:18 79.0166f60 79.0166f60
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.5031322 79.5031322
AdobeXMP.dll Adobe XMP Core 2021/08/12-00:25:20 79.7a7a236 79.7a7a236
AdobeXMPFiles.dll Adobe XMP Files 2021/08/12-00:25:20 79.7a7a236 79.7a7a236
AdobeXMPScript.dll Adobe XMP Script 2021/08/12-00:25:20 79.7a7a236 79.7a7a236
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
AID.dll AID DLL 1.0.0.21
AIDE.dll AIDE 2021/08/05-23:21:41 79.7c57e5b 79.7c57e5b
ARE.dll ARE 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
AXE8SharedExpat.dll AXE8SharedExpat 2021/08/05-23:21:41 79.3649695 79.3649695
AXEDOMCore.dll AXEDOMCore 2021/08/05-23:21:41 79.3649695 79.3649695
Bib.dll BIB 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
BIBUtils.dll BIBUtils 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.2.0-7-75a0f37
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv67.dll International Components for Unicode Build 12.1.d22a981
icudt67.dll International Components for Unicode Build 12.1.d22a981
icuuc67.dll International Components for Unicode Build 12.1.d22a981
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/07/15-00:57:35 79.64dff3d 79.64dff3d
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/07/14-21:33:56 79.758df52 79.758df52
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world452.dll OpenCV library 4.5.2
Plugin.dll Adobe Photoshop 2021 22.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2021 22.5
PSViews.dll Adobe Photoshop 2021 22.5
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.dfb9ae2 79.dfb9ae2
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.4.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.2.0-7-75a0f37


Required plugins:

Accented Edges 22.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.5 - from the file “Filter Gallery.8bf”
Average 22.5 (20210907.r.441 de74e1a) - from the file “Average.8bf”
Bas Relief 22.5 - from the file “Filter Gallery.8bf”
BMP 22.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.5 - from the file “Filter Gallery.8bf”
Charcoal 22.5 - from the file “Filter Gallery.8bf”
Chrome 22.5 - from the file “Filter Gallery.8bf”
Cineon 22.5 (20210907.r.441 de74e1a) - from the file “Cineon.8bi”
Clouds 22.5 (20210907.r.441 de74e1a) - from the file “Clouds.8bf”
Color Halftone 22.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.5 - from the file “Filter Gallery.8bf”
Conté Crayon 22.5 - from the file “Filter Gallery.8bf”
Craquelure 22.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.5 (20210907.r.441 de74e1a) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.5 - from the file “Filter Gallery.8bf”
Crystallize 22.5 - from the file “Standard MultiPlugin.8bf”
Cutout 22.5 - from the file “Filter Gallery.8bf”
Dark Strokes 22.5 - from the file “Filter Gallery.8bf”
De-Interlace 22.5 - from the file “Standard MultiPlugin.8bf”
Dicom 22.5 - from the file “Dicom.8bi”
Difference Clouds 22.5 (20210907.r.441 de74e1a) - from the file “Clouds.8bf”
Diffuse Glow 22.5 - from the file “Filter Gallery.8bf”
Displace 22.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.5 - from the file “Filter Gallery.8bf”
Entropy 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Export Color Lookup Tables 22.5 (20210907.r.441 de74e1a) - from the file “Export3DLUT.8be”
Extrude 22.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.5 (20210907.r.441 de74e1a) - from the file “FastCore.8bx”
Fibers 22.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.5 - from the file “Filter Gallery.8bf”
Filter Gallery 22.5 - from the file “Filter Gallery.8bf”
Fresco 22.5 - from the file “Filter Gallery.8bf”
Glass 22.5 - from the file “Filter Gallery.8bf”
Glowing Edges 22.5 - from the file “Filter Gallery.8bf”
Grain 22.5 - from the file “Filter Gallery.8bf”
Graphic Pen 22.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.5 (20210907.r.441 de74e1a) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.5 - from the file “Standard MultiPlugin.8bf”
IGES 22.5 (20210907.r.441 de74e1a) - from the file “U3D.8bi”
Ink Outlines 22.5 - from the file “Filter Gallery.8bf”
JPEG 2000 22.5 - from the file “JPEG2000.8bi”
Kurtosis 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Lens Blur 22.5 - from the file “Lens Blur.8bf”
Lens Correction 22.5 - from the file “Lens Correction.8bf”
Lens Flare 22.5 - from the file “Standard MultiPlugin.8bf”
Liquify 22.5 - from the file “Liquify.8bf”
Matlab Operation 22.5 (20210907.r.441 de74e1a) - from the file “ChannelPort.8bf”
Maximum 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Mean 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Measurement Core 22.5 (20210907.r.441 de74e1a) - from the file “MeasurementCore.8me”
Median 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Mezzotint 22.5 - from the file “Standard MultiPlugin.8bf”
Minimum 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
MMXCore Routines 22.5 (20210907.r.441 de74e1a) - from the file “MMXCore.8bx”
Mosaic Tiles 22.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.5 (20210907.r.441 de74e1a) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.5 - from the file “Filter Gallery.8bf”
Note Paper 22.5 - from the file “Filter Gallery.8bf”
NTSC Colors 22.5 (20210907.r.441 de74e1a) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.5 - from the file “Filter Gallery.8bf”
OpenEXR 22.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.5 - from the file “Filter Gallery.8bf”
Palette Knife 22.5 - from the file “Filter Gallery.8bf”
Patchwork 22.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.5 - from the file “Standard MultiPlugin.8bf”
PCX 22.5 (20210907.r.441 de74e1a) - from the file “PCX.8bi”
Photocopy 22.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.5 (20210907.r.441 de74e1a) - from the file “ChannelPort.8bf”
Pinch 22.5 - from the file “Standard MultiPlugin.8bf”
Pixar 22.5 (20210907.r.441 de74e1a) - from the file “Pixar.8bi”
Plaster 22.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.5 - from the file “Filter Gallery.8bf”
Pointillize 22.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.5 (20210907.r.441 de74e1a) - from the file “PBM.8bi”
Poster Edges 22.5 - from the file “Filter Gallery.8bf”
PRC 22.5 (20210907.r.441 de74e1a) - from the file “U3D.8bi”
Radial Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Radiance 22.5 (20210907.r.441 de74e1a) - from the file “Radiance.8bi”
Range 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Render Color Lookup Grid 22.5 (20210907.r.441 de74e1a) - from the file “Export3DLUT.8be”
Reticulation 22.5 - from the file “Filter Gallery.8bf”
Ripple 22.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.5 - from the file “Filter Gallery.8bf”
Save for Web 22.5 - from the file “Save for Web.8be”
ScriptingSupport 22.5 - from the file “ScriptingSupport.8li”
Shake Reduction 22.5 - from the file “Shake Reduction.8bf”
Shear 22.5 - from the file “Standard MultiPlugin.8bf”
Skewness 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Smart Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.5 - from the file “Filter Gallery.8bf”
Solarize 22.5 (20210907.r.441 de74e1a) - from the file “Solarize.8bf”
Spaces 22.5 - from the file “Spaces.8li”
Spatter 22.5 - from the file “Filter Gallery.8bf”
Spherize 22.5 - from the file “Standard MultiPlugin.8bf”
Sponge 22.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.5 - from the file “Filter Gallery.8bf”
Stained Glass 22.5 - from the file “Filter Gallery.8bf”
Stamp 22.5 - from the file “Filter Gallery.8bf”
Standard Deviation 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Sumi-e 22.5 - from the file “Filter Gallery.8bf”
Summation 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Targa 22.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.5 - from the file “Filter Gallery.8bf”
Tiles 22.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.5 - from the file “Filter Gallery.8bf”
Twirl 22.5 - from the file “Standard MultiPlugin.8bf”
U3D 22.5 (20210907.r.441 de74e1a) - from the file “U3D.8bi”
Underpainting 22.5 - from the file “Filter Gallery.8bf”
Vanishing Point 22.5 - from the file “VanishingPoint.8bf”
Variance 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Water Paper 22.5 - from the file “Filter Gallery.8bf”
Watercolor 22.5 - from the file “Filter Gallery.8bf”
Wave 22.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.5 (20210907.r.441 de74e1a) - from the file “WIASupport.8li”
Wind 22.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.5 (20210907.r.441 de74e1a) - from the file “WBMP.8bi”
ZigZag 22.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.4.0.53 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.91.2
CmdN: 1.9.1
CDP: 1.117.1
Discover Panel (Loaded) 1.9.0.53 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.40.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Loaded) 19.8.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
CCX Commenting UXP Webview (Prepared) 20.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.comments-webview\"

Neural Filters (Prepared) 1.8.3.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\manager.html”

Installed TWAIN devices: NONE

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Adobe Community Professional ,
Oct 14, 2021 Oct 14, 2021

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Hi

Your system has dual GPU's both an Intel UHD Graphics 630 and the NVIDIA GeForce GTX 1650

Download the Nvidia studio driver from here which is recommended by Adobe, also when installing go to the custom option > advanced and perform a clean install

You can download and install the latest Intel UHD Graphics 630 driver from here

See also, section 7 here

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Adobe Employee ,
Oct 14, 2021 Oct 14, 2021

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Good call @Ged_Traynor 


Senior Product Manager - Customer Advocacy - Digital Imaging

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