The pencil is moving the canvas instead drawing only on Photoshop CC 2018

[TheDeathAboveUs]

I've been recently going through a problem with photoshop, on my main computer, after the recent update (19.1.3). I'm using a Wacom 13HD and Photoshop CC 2018.

When I want to draw, I have to hold still my pen for a couple of seconds before it want to properly draw a line. If I don't wait, it just move the canvas instead. I've tried on different drawing programs (Paintoll SAI, Paint and Illustrator CC 2018) and even on another computer with the same programs, and it works perfectly fine. No matter what version or settings I choose either for the Wacom 13HD or Photoshop, the problem is the same.

Thanks for the response.

[camillesanvi]

I encountered the same problem thedeathaboveushad. The PSUSerConfi.txt Fix worked, but it left my tablet pressure-less. Any suggestions?

[davescm]

Hi

Make sure that the text file is exactly as written above and that Windows Ink is off in the tablet driver.

Switching windows ink off fixes the moving canvas issue. The PSUserConfig.txt file restores pressure sensitivity.

Dave

[nicolasfou]

You also have to restart photoshop (after saving the txt file as davescm said)

[DavidRobot]

Thank you SO MUCH! This problem has been plaguing me for weeks. Digital beers/wine/soda for you!

[annab95193233]

Hay none of these fixes have worked for me. Also I can't remove the update. Has anyone been able to get anything else to work?

[mmcindoe]

Hi guys, I found this in my settings. It works. Thank God. I was getting so upset. Stupid Windows UGH!

[jornywar]

@mmcindoe This worked for me, thanks for posting!

(I had to close and re-open photoshop for the change to take effect)

Here's where you can copy/paste the command from:

April 10, 2018—KB4093112 (OS Build 16299.371)

[adamk44007451]

this helped ! thanks a bunch! but now when i change brush size it doesnt show the circle radius

[jesusq64772907]

Caps lock must be on thats what I found out

[christopherj69959782]

Legend!!

[paulienj40114350]

Thanks this was so helpfull! Been struggling with this for a few weeks now

[yuricupcakes]

any solutions for photoshop cc 2017? its the version im most acquainted with, not keen on upgrading

[leeh77111970]

Has anyone figured out a solution to dual monitor tablet usage? These steps and even the command work fine with a single monitor but the issue is still persistent with dual monitors. Also when is Windows 10 going to take down this update, it's a nightmare for tablet users.

[davescm]

leeh77111970  wrote

Has anyone figured out a solution to dual monitor tablet usage?

The steps work fine on a multi-monitor set up. I use three monitors here and have the PSUserConfig.txt solution installed.

Microsoft have issued this :
April 10, 2018—KB4093112 (OS Build 16299.371)

Dave

[jittaponk64927207]

All in one click, just copy this and paste in Windows 10 Search Box

reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f

Run the command, enjoy !

[KassyArts]

Thanks you so much !!! It works perfectly for me 

[Valeficent]

Am I the only person here that isn't being helped by any of the solutions suggested? I have tried everything that's been suggested and still no luck. I have an Intuos3 and nowhere in the tablet settings can I find the "disable Windows Ink" option.

[davescm]

If you can't use the Disable windows Ink + PSUserConfig.txt solution,

Then remove the PSUserConfig.txt file and use this alternative issued by Micosoft :

April 10, 2018—KB4093112 (OS Build 16299.371)

[sarahr31173996]

hey!  i followed your instructions but the pen pressure of my brushtool in photshop stopped worked completely. i tried restarting the wacom service and photoshop and even restarted my pc. its still not working.

any tips?

Greetings,

[davescm]

Disabling windows ink resolves the canvas issue the text file resolves the pen pressure. So it sounds like you don't havec the text file exactly right. Check it and ensure the content is exactly as described. Also make sure you let notepad add the .txt extension. If you type it, the file will be called PSUserConfig.txt.txt which will not work.

Dave

[PECourtejoie · Accepted solution]

Hello, and here’s a solution without Registry editing: Cannot paint with stylus when zoomed in on image | Windows 10

[leob42723099]

SIR! YOU DESERVE A PIZZA!!!! I had the same problem and thanks to your instructions now it's gone...THANK YOU!!

[frankophone]

When I tried to download this it said that the update doesn't apply to my computer (Wacom mobile studio). What gives?

[PECourtejoie]

Hello, which operating system is it using?