Thumbnail images are not showing for either PSD or TIFF files

Forum|Forum|1 year ago
August 20, 2024
2 replies
1883 views

I just got a new laptop with the most updated softwares, e.g., Window and Photoshop. When I transferred photos into my laptop, thumbnails are showing in Photoshop. But after I edited certain photos and resave them in a new folder, thumbnails are not showing in PSD format at all. When I saved them in TIFF format, the thumbnail would show up initially but then they don't appear after I saved other photos.

I've searched the topics and checked out all the suggestions like Edit->Preference->File Handling and make sure all the correct options are checked as suggested. But the thumbnails just don't show. Does anyone have any idea? Does anyone from Adobe monitor this forum and can comment?

Thanks in advance!

Windows

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Bojan Živković11378569

Community Expert

"Does anyone from Adobe monitor this forum and can comment?"

Occasionally, your best option is the Bug section. However, this is not a bug; it's an issue specific to your machine.

Are you referring to the Start or Home screen in Photoshop? Could you please post a screenshot to help clarify the issue?

J

JCK-8888Author

Participating Frequently

This is a photo of my folder where I save photos that I edited and thumbnails are not showing. I hope you can see the attached image.

D Fosse

Community Expert

You have extensions hidden, so I don't know what those other non-PSD files are. Hidden extensions cause lots of problems, and I would strongly advise enabling it in Windows.

That said, Windows should show thumbnails for all file types other than PSD. It's only PSD that shows generic icons and requires a codec to show thumbnails.

My guess is that your file associations are undefined. You set that in Windows Settings. If these are TIFFs, make sure that Photoshop is set to open TIFF by default.

But first of all, uncheck "hide extensions" so that you know what files you're dealing with.