Thumbnail images are not showing for either PSD or TIFF files

Forum|Forum|1 year ago
August 20, 2024
2 replies
1888 views

I just got a new laptop with the most updated softwares, e.g., Window and Photoshop. When I transferred photos into my laptop, thumbnails are showing in Photoshop. But after I edited certain photos and resave them in a new folder, thumbnails are not showing in PSD format at all. When I saved them in TIFF format, the thumbnail would show up initially but then they don't appear after I saved other photos.

I've searched the topics and checked out all the suggestions like Edit->Preference->File Handling and make sure all the correct options are checked as suggested. But the thumbnails just don't show. Does anyone have any idea? Does anyone from Adobe monitor this forum and can comment?

Thanks in advance!

Windows

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Bojan Živković11378569

Community Expert

"Does anyone from Adobe monitor this forum and can comment?"

Occasionally, your best option is the Bug section. However, this is not a bug; it's an issue specific to your machine.

Are you referring to the Start or Home screen in Photoshop? Could you please post a screenshot to help clarify the issue?

J

JCK-8888Author

Participating Frequently

This is a photo of my folder where I save photos that I edited and thumbnails are not showing. I hope you can see the attached image.

jane-e

Community Expert

Thanks for the response but I didn't "hide extensions". I saved all edited files in Tiff format in Photoshop. I don't know why that extension isn't showing. Is it supposed to show in the folder?

I noticed in the editing window, the thumbnail box is checked but it's in cream color that forbids changes. I don't know whether that has something to do with it. I used the older version of Photoshop Element on my old laptop and I never encountered the issue. The thumbnails were always showing in the folder. I'll search Photoshop command to see whether it asks me to define file format. TIFF is the default format in Photoshop when I save things currently.