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Participant
July 29, 2021
Question

Today's Update = big problems - Blank new document window in Photoshop 22.4.3 on Windows 10

  • July 29, 2021
  • 2 replies
  • 173 views

Win 10, Intel i7 laptop

Updated a few hours ago and can't pass go....
Please see screenshot: most options not there.
Do I need to chnge settings? 

It's a fast laptop with plenty of RAM (CC has 67% of system RAM available and 1024k cache tile size).

Only had this problem today - any suggestions, please?

Thank you,

Dave

 

 

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2 replies

josephlavine
Community Expert
Community Expert
July 29, 2021

Have you tried reinstalling Photoshop? Sometimes, using the Reset Preferences on Quit addresses these types of issues. -see attached-

warmly/j

nikunj.m
Legend
July 29, 2021

Hi,

 

We're sorry about the trouble with Photoshop after updating to 22.4.3. Please try re-installing Photoshop to check if that helps. Do you get a blank home screen as well or just the New document screen comes up the way it appears in the screenshot?

 

You can check out: https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Let us know how it goes!

Regards,

Nikunj