• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Toolbar Bug

Explorer ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

FIX THE BUG IN THE V.26 RELEASE of PHOTOSHOP. Users can not use the toolbar as all the icons do not show up. People have been on about this issue since its release and the new 26.2 update does not address it. Do better Adobe. The toolbar is the most used asset in the app. For Christ sakes.

TOPICS
Windows

Views

158

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

Use the three-dot menu at the bottom of the toolbar to edit which tools appear. That's why it is there.

AlanGilbertson_0-1737225903449.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 18, 2025 Jan 18, 2025

Copy link to clipboard

Copied

That would be great if the three dots showed up. There is a thread about this in the forum.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/15097...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 21, 2025 Jan 21, 2025

Copy link to clipboard

Copied

473730996_1157454135739986_816067920165519095_n.pngCan you find the three dots in this image?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 21, 2025 Jan 21, 2025

Copy link to clipboard

Copied

Thanks for clarifying. I've been using Photoshop for more than 20 years, and I have never seen something like that, including with v26.x. The source is something specific to your installation, not something general, and my first thought would be a driver problem.

 

If you've already reset preferences and verified that your OS and video drivers are up to date, run Help > System Info from the Help menu and upload the text file so we can take a look. If you screenshot the message box that comes up using Help > GPU Compatibility, that might hold a clue. (If you have an Nvidia GPU, make sure you are not using the Game Ready driver. Only the Studio Driver is reliable.)

 

As always, the more information you can give, the more chance of getting a useful answer. If others are experiencing the same problem, your info might be the clue that points to a solution for everyone.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 27, 2025 Jan 27, 2025

Copy link to clipboard

Copied

Yes, that seemed to work when combined with resetting my preferences as well. I've been using Adobe products, including Photoshop, since 2001, and I've never encountered anything quite like this. Over the years, I've dealt with plenty of smaller bugs and found workarounds, but this issue feels more significant. The fix is so specific that most users would likely struggle to figure it out unless they came across a post like this in the forum.

I’ve also dealt with the Nvidia GPU issue and managed to resolve it a few months back. However, there’s still a persistent issue in Illustrator that I’ve noticed—where the application freezes and you need to use the "Save As" command to get it working again. It’s like shaking someone out of a daydream! Unfortunately, I haven’t found a fix for that one yet.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2025 Jan 28, 2025

Copy link to clipboard

Copied

LATEST

Stuff does get weird sometimes, and narrowing down the source of the weirdness only gets harder as OS, apps, and hardware become more complex.

About 12 years ago, as a sort of self-defense measure, I stopped building my own boxes and now only buy Dell (but it could have been HP or Lenovo). Enterprise-grade hardware vendors are diligent about updating firmware and drivers, and they have excellent support. This makes troubleshooting simpler because there are fewer variables, and if something does go sideways (like that Illustrator hangup) it will show up all over the place and therefore get more attention from the engineers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines