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Participant
April 20, 2023
Answered

Tools don't show stroke till mouse is released

  • April 20, 2023
  • 2 replies
  • 334 views

Windows 10 Home (Windows-10-10.0.19044-SP0)
Version: 21H2 (12-‎03-‎2021)
OS build: 19044.2846
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz 3.50 GHz
Installed RAM: 32.0 GB
Graphics card: NVIDIA GeForce GTX 1070/PCIe/SSE2 version: 4.5.0 NVIDIA 531.61 (Driver updated a few hours ago)
Danish keyboard and System language: Danish.
Using regular three button Mouse (MX Master 2S)

Photoshop: 24.4.1 (installed today a few hours ago)
Photoshop UI language: English
Available RAM 25140 MB (letting PS use 17598 MB (70%)
Graphics Processor unchecked in Preferences -> Performance
Multithreaded Compositing unchecked in Preferences -> Performance
Image Processsing: Select Subject Processing: "Device"
Selections Processing: More Stable
Using Legacy "New Document" Interface
Using Legacy Free Transform
Enabled Legacy "Save As"

 

Issue:

Brushes don't show stroke while being used. Stroke shows up after releasing mouse.
This happens with the Eraser Tool and all the regular brush tools (brush + pen + color replacement and mixer),
the Spot Healing Brush and the Healing Brush and Clone Brush (last two shows the initial first dot when
starting the stroke but nothing thereafter till the mouse is released)
This possibly affects other tools as well, but here my testing ended.

 

Attempted to fix:

This is not a cursor widget issue. Caps lock on/off changes nothing regarding this.
Attempted PS restart.
Attempted Computer restart.
Reluctant to reset Preferences since that usually messes up the keyboard shortcuts royally
and I can never remember how to fix it again and it takes a day to research to find where
someone somewhere obscure has a working idea on how to fix English/Danish PS keyboard shortcuts :S

Google search suggest turning View from "Final" to "Draft" but that setting is nowhere to be found in this release?

 

Please advice.

 

--------------------------------------------------------------------------
PS System info hereunder:
-----------------------------------

Adobe Photoshop Version: 24.4.1 20230418.r.449 53a6c60 x64
Number of Launches: 309
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.2846
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3498 MHz
Built-in memory: 32706 MB
Free memory: 20965 MB
Memory available to Photoshop: 25141 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1070
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,473 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=81338 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

[794 ms]
Start sniffer 2023-04-20 23:19:11
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=81338 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

{80 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,473 MB
VRAM: 8,473 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,147 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver date: 2023-04-08 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3161
Supports UMA: UNSUPPORTED
D3D-ID: 7041
End platform native
{302 ms}

{302 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1070/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,473 MB
VRAM: 8,473 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,147 MB
API version: 2.1 (2.1.2 NVIDIA 531.61)
Device version: 2.1 (2.1.2 NVIDIA 531.61)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver date: 2023-04-08 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.3161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{399 ms}

{399 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1070
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1070
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 190 GB / s
Compute score: 2,496.01
Device name string: NVIDIA GeForce GTX 1070
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{704 ms}

Exit code kExitNormal
End sniffer 2023-04-20 23:19:12
[kStatusNormal, kExitNormal]

[795 ms]
Finish RunAllAPIs

[6749 ms]
Start GetSnifferResult

[6749 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040317705238724066
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Malene\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 921.5G, 243.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
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AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
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dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
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filterport.dll FilterPort 1.1 O
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ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
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ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
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ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
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libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
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libzip.dll photoshopdva 22.0.0
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PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
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PSRes.dll Adobe Photoshop 2023 24.4
PSViews.dll Adobe Photoshop 2023 24.4
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Unified Extensibility Platform uxp-7.0.1-3-e8edf70
UPIC 2.6.0


Required plugins:

Accented Edges 24.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.4 - from the file “Filter Gallery.8bf”
Average 24.4 - from the file “Average.8bf”
Bas Relief 24.4 - from the file “Filter Gallery.8bf”
BMP 24.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.4 - from the file “Filter Gallery.8bf”
Charcoal 24.4 - from the file “Filter Gallery.8bf”
Chrome 24.4 - from the file “Filter Gallery.8bf”
Cineon 24.4 - from the file “Cineon.8bi”
Clouds 24.4 - from the file “Clouds.8bf”
Color Halftone 24.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.4 - from the file “Filter Gallery.8bf”
Conté Crayon 24.4 - from the file “Filter Gallery.8bf”
Craquelure 24.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.4 - from the file “Filter Gallery.8bf”
Crystallize 24.4 - from the file “Standard MultiPlugin.8bf”
Cutout 24.4 - from the file “Filter Gallery.8bf”
Dark Strokes 24.4 - from the file “Filter Gallery.8bf”
De-Interlace 24.4 - from the file “Standard MultiPlugin.8bf”
Dicom 24.4 - from the file “Dicom.8bi”
Difference Clouds 24.4 - from the file “Clouds.8bf”
Diffuse Glow 24.4 - from the file “Filter Gallery.8bf”
Displace 24.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.4 - from the file “Filter Gallery.8bf”
Entropy 24.4 - from the file “statistics.8ba”
Export Color Lookup Tables 24.4 - from the file “Export3DLUT.8be”
Extrude 24.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.4 - from the file “FastCore.8bx”
Fibers 24.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.4 - from the file “Filter Gallery.8bf”
Filter Gallery 24.4 - from the file “Filter Gallery.8bf”
Fresco 24.4 - from the file “Filter Gallery.8bf”
Glass 24.4 - from the file “Filter Gallery.8bf”
Glowing Edges 24.4 - from the file “Filter Gallery.8bf”
Grain 24.4 - from the file “Filter Gallery.8bf”
Graphic Pen 24.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.4 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.4 - from the file “Filter Gallery.8bf”
JPEG 2000 24.4 - from the file “JPEG2000.8bi”
Kurtosis 24.4 - from the file “statistics.8ba”
Lens Blur 24.4 - from the file “Lens Blur.8bf”
Lens Correction 24.4 - from the file “Lens Correction.8bf”
Lens Flare 24.4 - from the file “Standard MultiPlugin.8bf”
Liquify 24.4 - from the file “Liquify.8bf”
Matlab Operation 24.4 - from the file “ChannelPort.8bf”
Maximum 24.4 - from the file “statistics.8ba”
Mean 24.4 - from the file “statistics.8ba”
Measurement Core 24.4 - from the file “MeasurementCore.8me”
Median 24.4 - from the file “statistics.8ba”
Mezzotint 24.4 - from the file “Standard MultiPlugin.8bf”
Minimum 24.4 - from the file “statistics.8ba”
MMXCore Routines 24.4 - from the file “MMXCore.8bx”
Mosaic Tiles 24.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.4 - from the file “Filter Gallery.8bf”
Note Paper 24.4 - from the file “Filter Gallery.8bf”
NTSC Colors 24.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.4 - from the file “Filter Gallery.8bf”
OpenEXR 24.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.4 - from the file “Filter Gallery.8bf”
Palette Knife 24.4 - from the file “Filter Gallery.8bf”
Patchwork 24.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.4 - from the file “Standard MultiPlugin.8bf”
PCX 24.4 - from the file “PCX.8bi”
Photocopy 24.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.4 - from the file “ChannelPort.8bf”
Pinch 24.4 - from the file “Standard MultiPlugin.8bf”
Pixar 24.4 - from the file “Pixar.8bi”
Plaster 24.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.4 - from the file “Filter Gallery.8bf”
Pointillize 24.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.4 - from the file “PBM.8bi”
Poster Edges 24.4 - from the file “Filter Gallery.8bf”
Radial Blur 24.4 - from the file “Standard MultiPlugin.8bf”
Radiance 24.4 - from the file “Radiance.8bi”
Range 24.4 - from the file “statistics.8ba”
Render Color Lookup Grid 24.4 - from the file “Export3DLUT.8be”
Reticulation 24.4 - from the file “Filter Gallery.8bf”
Ripple 24.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.4 - from the file “Filter Gallery.8bf”
Save for Web 24.4 - from the file “Save for Web.8be”
ScriptingSupport 24.4 - from the file “ScriptingSupport.8li”
Shear 24.4 - from the file “Standard MultiPlugin.8bf”
Skewness 24.4 - from the file “statistics.8ba”
Smart Blur 24.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.4 - from the file “Filter Gallery.8bf”
Solarize 24.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.4 - from the file “Filter Gallery.8bf”
Spherize 24.4 - from the file “Standard MultiPlugin.8bf”
Sponge 24.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.4 - from the file “Filter Gallery.8bf”
Stained Glass 24.4 - from the file “Filter Gallery.8bf”
Stamp 24.4 - from the file “Filter Gallery.8bf”
Standard Deviation 24.4 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.4 - from the file “Filter Gallery.8bf”
Summation 24.4 - from the file “statistics.8ba”
Targa 24.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.4 - from the file “Filter Gallery.8bf”
Tiles 24.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.4 - from the file “Filter Gallery.8bf”
Twirl 24.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.4 - from the file “Filter Gallery.8bf”
Vanishing Point 24.4 - from the file “VanishingPoint.8bf”
Variance 24.4 - from the file “statistics.8ba”
Water Paper 24.4 - from the file “Filter Gallery.8bf”
Watercolor 24.4 - from the file “Filter Gallery.8bf”
Wave 24.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.4 - from the file “WIASupport.8li”
Wind 24.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.4 - from the file “WBMP.8bi”
ZigZag 24.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.61 - from the file "Required Folder"
CDO: 1.136.2
CmdN: 1.17.4
CDP: 1.160.2
Projects: 1.7.0
Loaded at: 423 ms - launch time impact: 49 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 7077 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 428 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 430 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 5292 ms - launch time impact: 4 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 7078 ms - launch time impact: 1 ms
Photoshop In App Messaging (Loaded) 3.6.10.0 - from the file "Required Folder"
Loaded at: 7080 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6186 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 6190 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.4.0.32 - from the file "Required Folder"
Loaded at: 7083 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 33

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.html”

Installed TWAIN devices: NONE

This topic has been closed for replies.
Correct answer CShubert

Sorry to hear this @Frustrated customer 

 

It is hard to tell what might be going on based on your description, and without a manual prefs reset to be able to start "fresh", it would be many back and forth replies.  There is a simple way to do this and if it doesn't work, replace the folder of prefs, so if you are willing to give it a try, we can start there:

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Please follow the directions and you should NOT lose any prefs.

 

2 replies

Participant
April 21, 2023

A completely new preferences file manually restored fixed the brushes. Thank you so much for that advice Cory 🙂 I did not realize I was able to backup the preferences. Typical that that was the only thing I had NOT attempted to do to fix the issue hah! For now PS works with my mouse and I am less frustrated. Thank you for replying and helping me out so fast 🙂

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
April 21, 2023

Sorry to hear this @Frustrated customer 

 

It is hard to tell what might be going on based on your description, and without a manual prefs reset to be able to start "fresh", it would be many back and forth replies.  There is a simple way to do this and if it doesn't work, replace the folder of prefs, so if you are willing to give it a try, we can start there:

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Please follow the directions and you should NOT lose any prefs.