Skip to main content
X
xmetrix
Participant
October 23, 2020
Question

Touch Gestures NOT Working Photoshop CS6, 2020, 2021

  • October 23, 2020
  • 10 replies
  • 4237 views

PLEASE DO NOT SUGGEST ENABLING GESTURE IN PREFERENCES / TOOLS

As the title says. Touch gestures are not working.  

YES they are enabled. I tried disabling, exiting, enabling them, exiting and nothing. 
I do not have a mouse, only a [inappropriate language removed by moderator] trackpad as this is on a laptop.

I have a touchscreen HP that pinch to zoom, 2 finger pan rotate, etc. all works fine in other applications and pinch to zoom even works in illustrator 2021. 

I simply cannot get pinch to zoom/touch to pan around to work with adobe photoshop 2021. 

Gpu drivers up to date and Use Graphics Processor is greyed out.  940MX 2gb

System specs

i7-7500U quad core
16gb ram
1tb nvme x4 not sata
15" 4k touchscreen with 10 multipoint capability
windows garbage 10 1903
latest nvidia drivers


any help would be appreciated as photoshop is the only reason i even have windows.


This topic has been closed for replies.

10 replies

D
defaultgo2to587x1rh
Participant
January 4, 2024

I had the same problem - but under Mac Os - and it happened whilst working! Gestures was still enabled in preferences, but all of a sudden, it stopped working in the middle of a session. What fixed it for me was unchecking and re-checking "Tools/Enable Gestures" (you know that something is wrong with an application if its preferences need a full text search).

A
ABToshura
Participant
March 26, 2022

Found you need to "trick" Photoshop into thinking your touch is your mouse. Found a youtube video or two for touchmousepointer. You can use with multiple softwares with the same issue. GL

 

https://www.youtube.com/watch?v=ljGDswyNhJ0

 

https://youtu.be/wMF0xcAldIM?t=431

 

aimanm81626333
aimanm81626333
Participant
March 2, 2021

I am having this exact problem and it's extremely frustrating. Has anyone found a resolution yet?

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
March 2, 2021

CS6 does not have support for Touch  gestures that support was added to Photoshop CC 2014 you need to get over your frustration because CS6 will never support touch gestures. 

 

JJMack
    P
    Paul at BWPicture
    Participant
    March 27, 2021

    So basically the latest photoshop and all the money it costs and it can't be used with touch gesture? That's stupid. So we now have to mess about rotating the intire laptop to be able to draw lines easier.

    ? All these extra functions adobe adds, I thought touch screen gestures would be top of the list. Instead you can add a fact smile or move eyes rather than just taking a better photo in the first place.

    It feels like Adobe photoshop is aiming at instagram filter users rather than actual useful things such as being able to us gestures to zoom in and move around an image. 

      B
      Bethany5EB6
      Participant
      December 26, 2020

      Same issues. Metabox laptop, horizontal panning is reversed, pinch to zoom doesn't work, when I enable Zoom with Scroll Wheel I can't pan. It's making it very difficult to navigate.

      W
      weldonh20768654
      Participant
      December 22, 2020

      I have had the same issue, everytime photo shop updates new issues with no answers

      S
      Suzie5CFC
      Participant
      December 6, 2020

      I am having the same exact issue. Keep looking for an update but none forthcoming so far.

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      December 7, 2020

      Touch gesture support I believe was added to Photoshop in CC 2014.

      JJMack
        W
        weldonh20768654
        Participant
        December 22, 2020

        Didn't you read the first sentence? Not everything can be solved with generic answers

        H
        Ho-Zay
        Participant
        November 27, 2020

        I've been having the same exact issue. I just got a brand new Alienware M15 and haven't been able to use pinch zoom/pan at the same time. If I enable Zoom with Scroll Wheel I can pinch zoom but can't pan. 

        D
        defaultxpb07vcjux7j
        Participant
        November 13, 2020

        Uninstalling, reinstalling does not work.  Holding SHIFT while launching to bypass extensions also has no effect. Does not work with cs6, 2020, or 2021. Anyone at Adobe, please help.

        M
        mikelizzio
        Participant
        October 29, 2020

        I am also having the same problem, including occasionally registering my pinch gesture as if I clicked the canvas with a brush.

         

        Help please!

          I
          Ila5D50
          Participant
          November 9, 2020

          I am having the same issue. I thought maybe it was some setting that just not enabled or disabled when it updated to new version. I know with the zoom if you make sure zoom with scroll wheel is clicked it will zoom with gesture. But I am still having issues with it marking with the brush. If anyone else has a fix for that part would be amazing. 

          X
          xmetrixAuthor
          Participant
          October 23, 2020

          ALSO

          when i try to pinch to zoom it sometimes registers as if i click the canvas with a brush .. i end up with dots all over the place if i try to pinch to zoom over and over.. same thing when i try to pan around. 

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices