Transparency instead of an image

[Tintart]

Hello. Just updated to the Photoshop 20 today, and I've noticed that when I am opening any 300 DPI file, I cannot see the part of an image. Instead of it I can see a transparency grid. Missing content appears after nudging in any direction, but it is gone again after panning or zooming. Any remedy for that?

I was resetting preferences, playing with performance settings, even updated the graphic driver. I am on a Win 10 x64. Nothing solves it.

PS: I've just noticed that using command "copy merged" is copying only the part of the image that was visible at the very beginning. The rest is just like it was never there.

[Guest · Accepted solution]

Hi

Try enabling this option in preferences and restart Photoshop

[saponcpa]

It shouldn't happen. Probably there is an issue in the setting. I would suggest you re-installing this software again and try later. I am using this software with no problem.

[Tintart]

Ged Traynor - Thank you, it solves my problem like a charm. Am I missing anything with this feature?

And saponcpa btw, please try to be more useful next time, could you? This topic is not about if it works on anyone's computer, as it does not solve anything.

[Guest]

Hi

That's a question I can't answer I'm afraid, haven't been also to find out what it does when unchecked other than break Photoshop LOL

[Tintart]

I've noticed what it does. Having this option selected crashes PS when I am copying adjustment layer from RGB document to CMYK one. If it is disabled, copying works just fine.

Adobe support - maybe it is worth to check it.