Hello,Please help.PhotoShop CC 2018I'm exporting a logo with a transparent background.I see the transparent background in previewTransparency is checkedSaved to webIt is a png-24Converted to sRGBIt exports with a silver background.Thank you!

L

lisasocal

Participant

Question

Transparent Background not exporting

Forum|Forum|7 years ago
August 6, 2018
1 reply
581 views

Hello,

Please help.

PhotoShop CC 2018

I'm exporting a logo with a transparent background.

I see the transparent background in preview
Transparency is checked
Saved to web
It is a png-24
Converted to sRGB

It exports with a silver background.

Thank you!

This topic has been closed for replies.

Derek Cross

Community Expert

See of you have transparency checked in Photoshop preferences.

L

lisasocalAuthor

Participant

Yes, I do. Thank you for your reply.

T

Test Screen Name

Legend

My apologies, you're right I didn't make it clear. I checked transparency in every export I've done. I've done quick export, saved to web, Export As. I've tried every single export and nothing is working, I've even uninstalled Photoshop and reset the settings. I think It's something in the file that I'm not catching, but I'm not that proficient in PS, so I don't know what to look for.

Your previews seem to show shading in the "transparent" area. I assume this means you want to export with a semi-transparent background, You can do this, but only certain apps will show this effect. This is best not used in uncontrolled environments.

So

* Are you aiming for semi-transparent background

* What is the viewing app?

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