Trouble downloading the beta 7 version for textile designer
- October 1, 2019
- 3 replies
- 649 views
Hello!
I have a subscription to the creative cloud through my university. I am trying to download and install the beta 7 version of textile designer but I keep getting error messages either saying the link has expired or that I have not provided my account name even though I have!! I have tried to contact adobe through the help center but it keeps saying service unavailable and when I contacted adobe I just got an automatic reply sending me the link to the beta version - arghh! I am wondering, am I not able to get the beta because I have an institutional subscription?
I have attached some screen shots below. One thing that is a bit weird is that in my profile even though my name is listed there. Next to account name it does say not provided?? Not sure whether this is the issue and how to fix it!
Any help would be greatly appreciated as I really want to try out this plug in, it looks really cool!
