trouble when i select generative fill

[Γεώργιος30177988qr4u]

when i select generation fill process it can proceed noting '' please connect to internet to use it '' while i am already connected with a full speed of starlink ! 

what should i do?

[Ranjisha Sengupta]

Hi @Γεώργιος30177988qr4u 

Thanks for reaching out. Let's try to fix this issue.

Have you tried an alternate network connection? What is the document type you're working with? 

It would be great if we could see what you're seeing. Please post a screen recording of what's happening, and we will help sort it out.

Here are instructions for making a screen recording - https://bit.ly/3Fkf5Vd

You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

Let us know how it goes.

Best,

Ranjisha