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Tutorial Get to Know Layers Not Working

New Here ,
Jul 24, 2023 Jul 24, 2023

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When using the tutorial entitled "Get to Know Layers", the tutorial freezes after I complete the task to "Transform" the flamingo in the image. It keeps saying "Complete the current task before proceeding", even though I did complete the task, and the "Next" button is grayed out, and I get stuck. I have to "End Task" Photoshop in the Windows Task Mnager to get out of that.

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correct answers 1 Pinned Reply

Adobe Employee , Dec 07, 2023 Dec 07, 2023

Hi all,

 

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem.

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem.

Thanks!

Sameer K

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Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

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Thank you for reporting this, we'll look at it.

In the meanwhile to continue tutorial, drag the top right corner of the box around flamingo to make it a little bigger. Then press Enter to complete resizing. 

-also if the problem with tutorals happens again or in other places, you don't need to quit Photoshop to get out of this state. In Discover panel, you can click on Exit button on the top which would close tutorial (but still leave Photoshop open), or Restart Tutorial button at the button

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New Here ,
Nov 26, 2023 Nov 26, 2023

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FYI - this is still a problem.  I was able to get past this step following the directions below exactly, but I did this tutoial and restarted it numerous times and only when I barely resized the flamingo layer and pressed enter did the tutorial give the option to move on.  Considering this is only the second beginner tutorial in sequence its a bad customer experience for an expensive product.  There should be an option to move to the next step at any time even if the software doesn't recognize the step was completed.

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Adobe Employee ,
Dec 07, 2023 Dec 07, 2023

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Hi all,

 

We are happy to announce the release of Photoshop version 25.2, which incorporates the resolution for this particular problem.

 

To update Photoshop to 25.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem.

Thanks!

Sameer K

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