• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Tutorial has a green screen

New Here ,
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

I'm watching the "getting to know photoshop" tutorial and I can hear the audio but cannot see the video all I can see is a green screen. 

I thought this might be happening because I installed an YouTube ad blocker extension (a month or so ago).  Tonight I went ahead and deleted the ad blocker extension and rebooted my computer and It did not fix the issue of seeing a green screen.  Do you have any ideas on helping me remedy this?

gree screen.JPG

 

Views

151

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Guest
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

Hi

Videos are loading fine for me, have you tried using a different browser

2020-10-06 08_12_33-Window.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 06, 2020 Oct 06, 2020

Copy link to clipboard

Copied

LATEST

Could be anything from generic hardware acceleration issues in your browser to specific graphics card issues. Impossible to tell. Start by checking your system's graphics driver and update it, then check the relevant settings in the browser.

 

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines