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Participating Frequently
June 19, 2020
Question

two problems

  • June 19, 2020
  • 1 reply
  • 428 views

Hello. There were two problems after the last update:
1. the program is unstable and has been turned off twice.
2. the left mouse button zoom function is missing when the Space+Alt keys are pressed
How do I upgrade to the previous version?

This topic has been closed for replies.

1 reply

June 19, 2020

Hi

More than likely the issue with the zoom not working correctly is that you have an old GPU, this update renders older GPU's useless, you can revert back to the previous version via the Creative Cloud app

Uninstall the not so good 21.2 version and then select other versions to install 21.1.3 the better version for older GPU's

 

 

Participating Frequently
June 19, 2020

Thanks. How do I find out which GPU I have?
And what to do with the unstable work of the program? Wait for the next version of the program?

June 19, 2020

Version 21.1.3 works fine with older GPU's as I mentioned and is available from the CC app, if you don't see older versions make sure this option in enabled

Your GPU should show here

OpenCL needs to be enabled for certain features to work