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Unable to access creative cloud documents

New Here ,
Nov 03, 2021 Nov 03, 2021

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I have a new Macbbook Pro with the M1 pro chip and am unable to access my cloud documents.  I disabled one of my devices so only 2 are using accessing  Adobe error message.png

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Adobe Community Professional ,
Nov 03, 2021 Nov 03, 2021

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That screenshot is the Creative Cloud Desktop window, right?  It looks like more than just Files is missing.  Where it shows Oepn from Creative Cloud at the top, that should read App, Files, Discover, and Stock & Marketplace.

 

What happens if you click Open from Creative Cloud above it?

 

Also, I'd go ahead and reach out to Adobe support about this issue:

 

 

 

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