Unable to access Photoshop (beta) within the Beta apps. Option appears there, but nothing happens.

[Scubatiger]

I'm trying to access Photoshop (beta), and an option for it is shown (red box in photo) in the "beta apps" section. However, when I click the "Try the Photoshop (beta) app," nothing happens. It's also not listed under the options for "Desktop Apps" under the "Beta apps" tab (see photo below).

Specs:

- Version 5.10.0.573 of the Creative Cloud Desktop App

- Windows 10 64-bit OS

Any help is appreciated!

[jane-e]

@Scubatiger 

What happens (if anything) when you click the link at the top?

Jane

[Scubatiger]

Unfortunately nothing happens when I click the link. Photoshop doesn't open and no link to an Adobe website opens or anything.

[Scubatiger]

Unfortunately nothing happens when I click the link. Photoshop doesn't open and no link to an Adobe website opens or anything.

[jane-e]

@Scubatiger 

The only other things I can think of are:

• Sign out of Creative Cloud and sign in again
• Check for updates

I'm sure staff will see this tomorrow, or other volunteers may chime in with additional ideas.

Jane

[Scubatiger]

@jane-e 

Thank you for the suggestion. I tried it, but I'm unfortunately still having the same issue. 😞