Unable to export PSD through Artboards to PDF or file

[Cqnse]

After creating multiple artboards in a PSD and exporting it through Artboards to PDF or file, Photoshop crashes with an error "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."

No clue why this happens suddenly. The issue gets resolved with complete Creative cloud uninstallation and reinstallation but don't want to do that anymore.

Is anyone else facing this technical issue?

[Cqnse]

Here are the screenshots.

[Stephen Marsh]

Before saving, try holding down the spacebar when selecting the Print menu command (this should reset document printing prefs).

If all else fails, do you still have the same issue with the following script? It uses PSD, however that can be changed.

// artboardsToPSD.jsx - Adobe Photoshop Script
// Version: 0.6.0
// Requirements: Adobe Photoshop CC 2015, or higher
// Author: Anton Lyubushkin (nvkz.nemo@gmail.com)
// Website: http://lyubushkin.pro/
// ============================================================================
// Installation:
// 1. Place script in:
//    PC:  C:\Program Files\Adobe\Adobe Photoshop CC#\Presets\Scripts\
//    Mac:     <hard drive>/Applications/Adobe Photoshop CC#/Presets/Scripts/
// 2. Restart Photoshop
// 3. Choose File > Scripts > artboardsToPSD
// ============================================================================

//#target photoshop

app.bringToFront();

var docRef = app.activeDocument,
    allArtboards,
    artboardsCount = 0,
    inputFolder = Folder.selectDialog("Select a folder to process");

if (inputFolder) {
    function getAllArtboards() {
        try {
            var ab = [];
            var theRef = new ActionReference();
            theRef.putProperty(charIDToTypeID('Prpr'), stringIDToTypeID("artboards"));
            theRef.putEnumerated(charIDToTypeID('Dcmn'), charIDToTypeID('Ordn'), charIDToTypeID('Trgt'));
            var getDescriptor = new ActionDescriptor();
            getDescriptor.putReference(stringIDToTypeID("null"), theRef);
            var abDesc = executeAction(charIDToTypeID("getd"), getDescriptor, DialogModes.NO).getObjectValue(stringIDToTypeID("artboards"));
            var abCount = abDesc.getList(stringIDToTypeID('list')).count;
            if (abCount > 0) {
                for (var i = 0; i < abCount; ++i) {
                    var abObj = abDesc.getList(stringIDToTypeID('list')).getObjectValue(i);
                    var abTopIndex = abObj.getInteger(stringIDToTypeID("top"));
                    ab.push(abTopIndex);

                }
            }
            return [abCount, ab];
        } catch (e) {
            alert(e.line + '\n' + e.message);
        }
    }

    function selectLayerByIndex(index, add) {
        add = undefined ? add = false : add
        var ref = new ActionReference();
        ref.putIndex(charIDToTypeID("Lyr "), index + 1);
        var desc = new ActionDescriptor();
        desc.putReference(charIDToTypeID("null"), ref);
        if (add) desc.putEnumerated(stringIDToTypeID("selectionModifier"), stringIDToTypeID("selectionModifierType"), stringIDToTypeID("addToSelection"));
        desc.putBoolean(charIDToTypeID("MkVs"), false);
        executeAction(charIDToTypeID("slct"), desc, DialogModes.NO);
    }

    function ungroupLayers() {
        var desc1 = new ActionDescriptor();
        var ref1 = new ActionReference();
        ref1.putEnumerated(charIDToTypeID('Lyr '), charIDToTypeID('Ordn'), charIDToTypeID('Trgt'));
        desc1.putReference(charIDToTypeID('null'), ref1);
        executeAction(stringIDToTypeID('ungroupLayersEvent'), desc1, DialogModes.NO);
    }

    function crop() {
        var desc1 = new ActionDescriptor();
        desc1.putBoolean(charIDToTypeID('Dlt '), true);
        executeAction(charIDToTypeID('Crop'), desc1, DialogModes.NO);
    }

    function saveAsPSD(_name) {
        var psd_Opt = new PhotoshopSaveOptions();
        psd_Opt.layers = true; // Preserve layers.
        psd_Opt.embedColorProfile = true; // Preserve color profile.
        psd_Opt.annotations = true; // Preserve annonations.
        psd_Opt.alphaChannels = true; // Preserve alpha channels.
        psd_Opt.spotColors = true; // Preserve spot colors.
        app.activeDocument.saveAs(File(inputFolder + '/' + _name + '.psd'), psd_Opt, true);
    }

    function main(i) {
        selectLayerByIndex(allArtboards[1][i]);
        var artboardName = app.activeDocument.activeLayer.name;
        executeAction(stringIDToTypeID("newPlacedLayer"), undefined, DialogModes.NO);
        executeAction(stringIDToTypeID("placedLayerEditContents"), undefined, DialogModes.NO);
        app.activeDocument.selection.selectAll();
        ungroupLayers();
        crop();
        saveAsPSD(artboardName);
        app.activeDocument.close(SaveOptions.DONOTSAVECHANGES);
    }

    allArtboards = getAllArtboards();

    artboardsCount = allArtboards[0];

    for (var i = 0; i < artboardsCount; i++) {
        docRef.suspendHistory('Save Artboard as PSD', 'main(' + i + ')');
        app.refresh();
        app.activeDocument.activeHistoryState = app.activeDocument.historyStates[app.activeDocument.historyStates.length - 2];
    }
}

https://prepression.blogspot.com/2017/11/downloading-and-installing-adobe-scripts.html

[Cqnse]

The scripts are exported in PSD. Do you think we can change some elements so that the script can export in PDF?

[Stephen Marsh]

Did holding down the spacebar while selecting print from the menu with the mouse fix the issue? I'm guessing not, but you didn't say.

Yes, PDF can be used instead of PSD if you are otherwise happy with the script?

You would need to provide screenshots of the various PDF options windows so that I can use your desired settings.

[Cqnse]

I tried holding space bar when selecting File>print. The same error occurs when I go file>export>artboard to PDF/file. Here is the screenshot.

Also, here is the PDF option which comes when exporting:

Also, I tried converting PSD to Photoshop PDF and then exporting via ArtboardtoPDF/file. Same error.

Scripts will work for me, but a solution to this bug will be greatly appreciated as I export via ArtboardtoPDF a lot.

[Stephen Marsh]

It's the PDF export options I need to know (the box is unchecked in your photo of the screen). I'll need to see if I can work this out from the original script.

[Cqnse]

It doesn't work both ways (checked or unchecked).

[Stephen Marsh]

Thanks, I didn't mean that checking/unchecking the box would fix the problem – just that I need to know what settings to use to replace the PSD options in the alternative script.

Edit: Do you ever save multi-page PDFs?

[Cqnse]

Yes, I do.
Basically, I create multiple artboards and export all of them in a single PDF.

[Stephen Marsh]

Sounds like it is easier to fix the original issue than to code around it! Either way isn't easy or fun.

[Cqnse]

The only solution for this problem is to clean all Adobe files and reinstall everything from scratch. But thanks for your help.

[Cqnse]

The workaround I found was to create an action for all the artboards one by one and then export them to one specific location every time. 

[jimd71004483]

Somewhere else, I read that when exporting artboards, Photoshop truncates the sixth line when a paragraph is longer than six lines. I had a document with 12 lines, and most of the sixth line would not print. It just came out blank, but lines seven through 12 were intact. What I did as a workaround was change the spacing after paragraph from essentially a double return (25 pt using 12 pt copy) to the default for the point size of the text (14.4 pt). Then I artificially broke the sixth line at the end with a single paragraph return (in the middle of a sentence!) and deleted the initial space in front of the text that moved to the following line.  So, to Photoshop, it looked like two consecutive paragraphs of six lines each. And that worked. Until Adobe can address this bug, this may work for you, too.

[Sarah3820983545t8]

i am stuck with this issue. did anyone resolve this issue?

[Edson Hayashi · Accepted solution]

Hello, folks! I faced some issues with the same warning. I fixed it by activating the Print spooler.

WIN+R > Type: Services.msc [press enter] > Search for Print Spooler > Open and set Startup Type to Automatic and on Service Status click on Start.