Unable to open a Zip file from iCloud

Forum|Forum|3 years ago
November 27, 2022
1 reply
4449 views

When I download two or more jpeg images from iCloud it produces a Zip file called images.zip with a PS photoshop logo. I try and open the zip file in Photoshop and it says "Could not complete your request because it is not the right kind of document". Anybody know what's up?

The workaround is simple; I view the folder in explorer and there are the regular jpegs, which all open fine. It is just a bit tedious.

I'm running Windows 10 Pro

Thanks.

Windows

This topic has been closed for replies.

Correct answer Ged_Traynor

Hi

You need to unzip the file, you can do that in Windows file explorer

https://www.pcworld.com/article/394871/how-to-unzip-files-in-windows-10.html

Ged_Traynor

Correct answer

Community Expert

Hi

You need to unzip the file, you can do that in Windows file explorer

https://www.pcworld.com/article/394871/how-to-unzip-files-in-windows-10.html

Just as seenAuthor

Known Participant

Thanks Ged, Yes I know how to do that - do you know though why it downloads as a photoshop zip (see attached) rather than a regular explorer zip file?

Thanks, Keith

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