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Informatikpower
Participant
November 7, 2018
Answered

unable to Open JPG -> Bug?

  • November 7, 2018
  • 3 replies
  • 388 views

Hi there,

I switched to Photoshop to get rid of Gimp. Actually I am unable to open this picture in Photoshop 2019. Gimp opens it without any error.

I would love to know how I can fix this issue.

The error message says that it is a program bug...

I attached the JPG with the error, maybe you can reproduce the error.

Thank you

Daniela

PS.: My Version is

Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64

    This topic has been closed for replies.
    Correct answer

    I just realized I had this option enabled in Camera Raw preferences so it opens in ACR first

    3 replies

    Correct answer
    November 7, 2018

    I just realized I had this option enabled in Camera Raw preferences so it opens in ACR first

    Jeff Arola
    Community Expert
    Community Expert
    November 7, 2018

    That's weird that it opens in camera raw, but not as a normal jpeg.

    Jeff Arola
    Community Expert
    Community Expert
    November 7, 2018

    Photoshop cs6 gives a better explanation as to why it won't open.

    November 7, 2018

    Hi

    I can open it fine in CC2019