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Answered

Unable to save a GIF from Photoshop

Forum|Forum|4 years ago
February 25, 2022
10 replies
58439 views

I have been trying to convert a video into a gif on Photoshop. However, when I go to save for web > export as gif and click save, I receive an error message that the operation cannot be completed due to memory. I have 50GB of storage available on my Mac, and 1.5 TB of storage available on an External Hard Drive. I have tried exporting to both my hard drive and straight to my desktop.

I am on Photoshop v23.2.1

On macOS Monterey 12.2.1

My computer -

13" Macbook Pro 2019

1.4 GHz

8 GB memory

I have read previous threads regarding this issue, but have not seen any from 2022 or using this latest version of Photoshop.

These are the fixes I have tried that have been recommended -

-Restarting Photoshop

-Resetting Photoshop preferences

-Giving Photoshop additional access in the system prefrences on my mac (under privacy & accessibility)

If there are any other possible solutions to this, please let me know.

macOS

Correct answer Created.By.KaylaD

Go to Photoshop- Prefrences - Image Processing and change it to "Cloud" and "More Stable"

Restart photoshop and try again. Its the only thing that has worked for me when nothing else did but I was finally able to export a GIF

M

matthew_5268

Participant

I switched my Image Processing settings to "Cloud" and "More Stable" and it's still not working. Anyone have a solution in 2025?

M

matthew_5268

Participant

Would love to hear from an Adobe expert on this. It's quite a frustrating problem

S

Scott23586222gvts

Participant

Hi Everyone,

I'm having this exact problem today, trying to export a transparent gif - I've tried every solution listed here but still have the error message 😞 Any idea ideas very welcome at the end of a frustrating day, thanks team!

Scott

C

Charlotte5FEC

Inspiring

All the suggestions in here are worthwhile but how I ended up doing it was clicking the little stack layer icon in the timeline so my animation became instead of single frames to stacked video frames and then hey presto! finally it very quickly exported to web as an animated gif.

P

petitericey

Participant

Hi, do you have a screenshot of the stack layer icon? I can't seem to find it.

C

Charlotte5FEC

Inspiring

guil1herme

Participant

I don't know if this helps but I was having the same problem and once I reduced the video frame rate I was able to export

H

Heather26708249rufm

Participant

Did you find a solution? I am having the same problem.

A

angelow75218730

Participant

Nope... still the same issues incurred.

have now resorted to using an online gif compressor to convert MP4/mov assets from after effects to a GIF. Pretty annoying to have no solution on it, as I've done just about everything I can think of.

J

Jodee365019282043

Participant

Go to Photoshop- Prefrences - Image Processing and change it to "Cloud" and "More Stable"

Restart photoshop and try again. Its the only thing that has worked for me when nothing else did but I was finally able to export a GIF

Hello,

I am having the issue where I try to Save for Web (legacy) to make a gif and when I do it saves it as almost a slideshow, where I have to click through my gif. I have watched several youtube tutorials and even tried your method, but still nothing worked. I can send a screen shot of what it comes up as. Do you have any solutions that might work?

D

default1t8qxns2j740

Participant

likewise. Why are these issues happening now?

A

angelow75218730

Participant

What percentage of available RAM are you giving Photoshop in Photoshop > Preferences > Performance?

I dropped mine down to 50%, as I'd jacked it up to 70% for some past project. Dropping it back down allowed a large GIF export from an MOV file under Save for Web to be successful.

M

MadsHensel

Participant

This worked for me.

J

J453

Legend

You may actually be out of memory if you only have 8GB of RAM. Can you post the PSD you're having trouble saving the GIF from?

A

Amaia25029435z7nr

Participant

Hi,
I have the same exact error, not enough memory to complete the operation, when saving for web a GIF 128 dithered.

I have 16 GB of RAM, and plenty storage 800 GB left. Updated photopshop to the lates CC version, and I do not know what else to do...

A

angelow75218730

Participant

I am also experiencing the exact same issue, haven't incurred this issue before, sometimes simultaneously exporting out of after effects in the past... strange now it's become an issue. Can't export gif under any export settings if exporting out of save for web. Really could use some help here. Have tried all the fixes suggested by OP of this article.