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Unable to save as cloud document

Explorer ,
Jan 22, 2020 Jan 22, 2020

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Hi there!

 

I'm trying to save my Photoshop files as cloud documents, however they are not showing up when I go to https://assets.adobe.com/files >>> Cloud documents. I can see that they're saved as cloud documents within Photoshop, and even move them to different folders from within the app, so I'm not sure what's going wrong...

 

Hopefully this is the appropriate forum.

 

Thanks in advance!

 

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Adobe
Jan 22, 2020 Jan 22, 2020

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Hi there,

 

Sorry that you're unable to save a Cloud document in Photoshop. Would you mind checking out this article https://helpx.adobe.com/in/photoshop/kb/unable-to-create-save-cloud-document.html and let us know if that helps?

 

Thanks,

Akash

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Explorer ,
Jan 23, 2020 Jan 23, 2020

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Hi, thank you for your quick response!

 

Unfortunately, my PC suffered a spill and isn't working anymore. If I can manage to get it fixed, I'll update you; if I cannot, then I won't be able to try that. 😔

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