Skip to main content
Jenterbz
Jenterbz
Inspiring
January 23, 2020
Question

Unable to save as cloud document

  • January 23, 2020
  • 1 reply
  • 3144 views

Hi there!

 

I'm trying to save my Photoshop files as cloud documents, however they are not showing up when I go to https://assets.adobe.com/files >>> Cloud documents. I can see that they're saved as cloud documents within Photoshop, and even move them to different folders from within the app, so I'm not sure what's going wrong...

 

Hopefully this is the appropriate forum.

 

Thanks in advance!

 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
January 23, 2020

Hi there,

 

Sorry that you're unable to save a Cloud document in Photoshop. Would you mind checking out this article https://helpx.adobe.com/in/photoshop/kb/unable-to-create-save-cloud-document.html and let us know if that helps?

 

Thanks,

Akash

Jenterbz
JenterbzAuthor
Inspiring
January 24, 2020

Hi, thank you for your quick response!

 

Unfortunately, my PC suffered a spill and isn't working anymore. If I can manage to get it fixed, I'll update you; if I cannot, then I won't be able to try that. 😔

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices