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unable to save colour swatch/table

Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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hi guys
trying to create a colour swatch from an image but, as soon as I try and save the scheme, I get this message.
tried everything on my mac and it won't work. any idea why?
I already tried to give photoshop full disk access and to disable my antivirus  - this happens no matter what image I try to use.
I use a Mac with Monterey 12.6.1
 
thanks!
 
Fed
!Screenshot 2023-06-30 at 14.56.21.png

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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I was able to create and save the Color Table without error. I use the command Image > Duplicate, changed the mode to Indexed and create the color table from the duplicate. See if that helps.

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Other suggestions would be to not save to an external or network drive, turn off anti-virus.

And give Photoshop Full Disk Access:  I would suggest a Mac restart when you change those settings.

Screen Shot 2023-06-30 at 8.43.42 AM.png

 

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Finally if you have Dropbox backup, it would be a good idea to disconnect it.

More details here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-save-for-web-quot-a-write-permissions-erro...

 

That's all I can think of, I hope others can chip in.

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Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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thanks - I don't have dropbox backup but it was a good idea indeed

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Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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thanks already tried that and it didn't fix it

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Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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still doesn't work unfortunately

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Yes, sorry I see where you already tried full disk access. I guess you already reset preferences as well.

If not one shows up, try Support Chat: https://helpx.adobe.com/contact.html

There a bubble in the lower right that connects you to chat. Also try typing "agent" if you don't like answering screening questions.

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Community Beginner ,
Jul 02, 2023 Jul 02, 2023

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thanks will try that

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