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Unable to save file created in PS Windows 10 Computer

New Here ,
Dec 05, 2018 Dec 05, 2018

When I try to save (or save as) a file created in PS (either psd, tif or jpg) I receive a message "Check the file name and try again."  This is with CC2019.  See screen clip below.  I did not have this problem with CC2018. 

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correct answers 1 Correct answer

Adobe Employee , Dec 05, 2018 Dec 05, 2018

Hi Jon,

Sorry to hear that you're not able to save a file, are you logged in as admin user?

Also, there might be a permissions issue with the hard disk.

Please try the steps mentioned in this video and see if it helps: Photoshop Error Message... - YouTube

Regards,
Sahil

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Adobe
Adobe Employee ,
Dec 05, 2018 Dec 05, 2018

Hi Jon,

Sorry to hear that you're not able to save a file, are you logged in as admin user?

Also, there might be a permissions issue with the hard disk.

Please try the steps mentioned in this video and see if it helps: Photoshop Error Message... - YouTube

Regards,
Sahil

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New Here ,
Dec 05, 2018 Dec 05, 2018
LATEST

Found the problem.  Folder Access was blocked by Windows Defender Security Center.  Turned off Controlled folder access and now files save.  Problem was also with CC2018.  Windows Defender had been changed after I quit using CC2018.

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