Unable to use any Adobe CC software. Error 12065
- October 13, 2025
- 返信数 2.
- 480 ビュー
I am working as a work from home Intern in a company and they allowed me to access Adobe creative cloud. It was my first time using it, as beforehand i had to unethically use the Adobe software like Photoshop and Illustrator.
I noticed the creative cloud takes very long to load in and once i installed and opened PS and/or Illustrator, i was met with the following message op up:
Sorry, something went wrong.
"This is likely an issue at our end, but it could be that you’re not connected to the internet. Please check your internet connection and then try again later. If you’re still having issues, please see our troubleshooting guide. Error code: 12065."
I cant find any troubleshooting related to this code anywhere. I tried clearing host files and the roaming app data for adobe in my files. But every time i install the software again, the older roaming app data comes back up. ( i know this as the unethical version was 2021 version, and shows up as such even after clearing it and installing ethically)
