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doggy99
Participant
November 18, 2022
Question

Unregister CS6

  • November 18, 2022
  • 4 replies
  • 1925 views

First time on here! Im looking to sell my CS6 to another person but i cant find how to unregister it for them. Ive recently bought a newer mac (havent had one for about 6 years) and i cant run cs6 on it to open it and try to unregister it (if thats how you do it). If i had hair id be pulling it out right about now 

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4 replies

TheDigitalDog
TheDigitalDog
Inspiring
November 18, 2022

Maybe a bit too late for you, but the way to have done this was to unregister on the old Mac you had while you still could. Is that perhaps still possible? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
gener7
Community Expert
gener7Community Expert
Community Expert
November 18, 2022

The reason you could not run CS6 on your new Mac is that it won't work on MacOS 10.15 and above. Be sure your buyer is aware of that.

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
November 18, 2022

Hi

You need to transfer the licence, I'm not sure if this is still on the go, but here you go

https://helpx.adobe.com/ie/x-productkb/policy-pricing/transfer-product-license.html

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    November 18, 2022

    You may be out of luck but you can try to contact Adobe Customer Care to see if they can remove the registration in order to reinstall on another machine. https://helpx.adobe.com/contact.html

    You should also follow these steps to transfer said license to the new user:

    https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

     

     

      D
      doggy99Author
      Participant
      November 18, 2022

      Thanks. Firstly, i just realised i could install it on my father in laws mac (my old one) and unregister it there? Also, what a run around it seems to transfer the license. Seems a bit over the top to me. Anyway, if i dont transfer the license i assume the other person cant use it? thanks again

       

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      November 18, 2022

      If you don't transfer the new owner will not be recognized as the owner of said license and it could be flagged as pirated.

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