Unwanted white border around text [2019]

[rvdaele]

When converting my photoshop file to a pdf, I notice I have some small white borders around text that should not be there, as illustrated below. ('- French (i')

The border shows up only at about three small places across my entire file. These places are always the same, even after changing stuff. Most of the text is fine, but still the change in font is noticable when printing the pdf. I have no idea why this border is showing up. I tried to copy the layout from text where no border appears, but this does not work. Also, the border does not show in photoshop itself, only in the pdf version.

Is anybody familiar with this problem?

[Trevor.Dennis]

Can you tell us your Photoshop version and operating system please?

If CC, try enabling Legacy Compositing

[rvdaele]

The version is Photoshop CC. I tried your suggestion, but the white border still shows up.

[jane-e]

Hi,

Photoshop CC first came out in 2013 and has named versions and patches since then, which is what Trevor is asking for. On a Mac, go to Photoshop > About or on Windows, it’s Help > About and give us that number.

For the operating system, he is asking for either the version of OSX or Windows, again with the numbers that show the patches. On a Mac, it’s in the Apple menu > About. On Windows, I think you type “ver” at the prompt.

The exact numbers become important if it’s a bug, although we haven’t determined that yet.

Jane

[jane-e]

If Trevor.Dennis’s method doesn’t work, can you click an insertion point in the problem text and show the Character panel?

[rvdaele]

This is what the character panel looks like for two different parts of the text. I observe no changes when selecting a part from 'English'. I can't show this because apparently I just saved and closed a completely merged file, and can't restore to previous versions. Weeks of work just thrown away in a few seconds 😕

[jane-e]

Hi,

I have never heard of HP Simplifed, but as near as I can tell it is a typeface created for Hewlett Packard.

https://blog.daltonmaag.com/hp-simplify-with-new-font/

Need Help finding HP Font from HP website - forum | dafont.com

Two things to try:

• What typeface is used in the good text?
• What happens if you change the typeface in the bad text?

Jane

[Trevor.Dennis]

What preset or settings do you use for the PDF export?  This probably where the problem is.

rvdaele  wrote

I just saved and closed a completely merged file,

Ahhh...  I've just seen this.  So are you flattening or merging the Type layer?  If so then that will be leading to the problem.  You should leave all vector layers intact when saving to PDF.  You can test by opening the PDF in Acrobat or similar, and zooming in as far as it will go with no loss of quality.  Use the High Quality Print preset even if the pdf is for online.

[rvdaele]

Before exporting to pdf, I merged everything that was not text (as I needed to keep text as selectable). I tried marking options that might do this for me during the export to pdf, but this always resulted in a pdf file that was still bigger than I wanted. So I had to do this manually. Unfortunately I now managed to save my psd file using some settings I used to obtain the pdf file and this merged everything together. I can't seem to retrieve my file anymore. So I can't try out anymore of the suggestions as well. This will probably not be needed anyway if I will not be able to retrieve my file back, as photoshop is generally providing me with so much trouble that I will refuse to pay for it any further.

[jane-e]

rvdaele  wrote

This will probably not be needed anyway if I will not be able to retrieve my file back, as photoshop is generally providing me with so much trouble that I will refuse to pay for it any further.

Hi rvdaele​

We might be able to help you with some of the workflow issues if you post the various troubles here. Please use a new thread for each issue.

When you merge the non-text layers, you might be using either Merge Visible or Merge Selected from the Layers panel menu. If you long-press Option (or Alt on Windows) as you do this, you will get a new merged layer, keeping the others intact. Keeping the text layers as text (don’t rasterize) is important when making a PDF.

PDFs from Photoshop does not support layers, so you might be able to skip the merge layers part altogether.

When you export to PDF, start with High Quality (no asterisks) as Trevor suggested. Then go into the tab for images where it says if they are over 450 ppi, it will pull them down to 300 ppi. If your images are above 300 ppi, you might change the 450 to 300. What is your output? If you don’t need 300 ppi, you can change this to: if they are over 200 ppi, make them 200 ppi, as an example. That would make your PDF smaller. (Why does it need to be small?) There is also an option here for jpeg quality. Again, depending on the output, reducing the quality here will make a smaller PDF.

This preset embeds fonts. Another way to keep the file size down in a PDF is don’t use too many. Remember that a font is one typeface, one typestyle, and one typesize — anything that belongs in one case in the days of metal typefaces. You wouldn’t store your 10pt type with your 12pt type. Helvetica Bold is not the same font as Helvetica Italic. 

Did you try changing the typeface on the problem text?

When you open the PDF and use the Edit tool with an insertion point clicked in the bad text, does anything show in that panel, such as a stroke?

Jane

[rvdaele]

I really appreciate the help. However, I currently can't try out any suggestions as I have accidentally lost all layer structure, as mentioned. After almost rage quitting my subscription and adobe offering me a 60 day pay-free period, I decided that I would give it a second attempt. However, it might take some time for me to get to the same result again. If I find any of your suggestions to work, I will surely let you know on this thread.

[jane-e]

Hi,

Wishing you the best of luck on your second attempt, and please ask as you go if you run into issues.

Best,

Jane

[Adrian23400586lzmq]

I have this exact issue now. Did you ever find a fix?

[Hoppy33400245xyj8]

I experienced the same thing. It occurs in random places (seemingly only on the first few characters or words of a line/paragraph) and is an absolute nightmare. But I worked around it by making each paragraph of text in its own text area (click and drag the text cursor in PS to make a text area).