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Participant
April 4, 2017
Answered

Update issues with Photoshop CC 2017

  • April 4, 2017
  • 1 reply
  • 666 views

Has anyone else getting "FILE CORRUPTED" notice when updating Photoshop? I have been trying for weeks to upgrade and the issue seems to NOT have been resolved.

[Moved from non-technical Lounge to Photoshop forum by moderator]

    This topic has been closed for replies.
    Correct answer SG...

    That solved the problem. Thank you Steve. I am all up to date now.

    " Be yourself --everybody else is taken " Oscar Wilde

    Sent from my FangBook HSX7 200


    Great to hear!

    1 reply

    SG...
    Adobe Employee
    Adobe Employee
    April 4, 2017

    Hi,

    Can you provide screen captures showing the error? What OS version are you running? Do you see this with any other application update?

    regards,

    steve

    Participant
    April 5, 2017

    I am running the latest version of Win 10 64 bit. The other apps I have

    updated with no problems. I am enclosing the information I got about the

    error code. I hope it helps

    Thank you

    Steven

    Exit Code: 116

    SG...
    Adobe Employee
    Adobe Employee
    April 5, 2017

    Hi Steven,

    Can you check for ByteFence and disable it during install? That product has been the cause for download corruption on other Win systems.

    regards,

    steve