Update issues with Photoshop CC 2017

[stevenk49864511]

Has anyone else getting "FILE CORRUPTED" notice when updating Photoshop? I have been trying for weeks to upgrade and the issue seems to NOT have been resolved.

[Moved from non-technical Lounge to Photoshop forum by moderator]

[SG...]

Hi,

Can you provide screen captures showing the error? What OS version are you running? Do you see this with any other application update?

regards,

steve

[stevenk49864511]

I am running the latest version of Win 10 64 bit. The other apps I have

updated with no problems. I am enclosing the information I got about the

error code. I hope it helps

Thank you

Steven

Exit Code: 116

[SG...]

Hi Steven,

Can you check for ByteFence and disable it during install? That product has been the cause for download corruption on other Win systems.

regards,

steve

[stevenk49864511]

That solved the problem. Thank you Steve. I am all up to date now.

" Be yourself --everybody else is taken " Oscar Wilde

Sent from my FangBook HSX7 200

[SG... · Accepted solution]

Great to hear!