Update Not Compatible, even after all Windows updates Installed
- September 14, 2022
- 4 replies
- 459 views
Hi, I'm currently running Photoshop 23.5 on Windows 10. I cannot update to 23.5.1 because it says "Not Compatible." - can someone please help me? It's telling me that I need Windows 10 Version 1607 or later, but I installed that update ages ago.
I have updated Windows and Graphics Card drivers to no avail.
Windows Specs:
Edition Windows 10 Pro
Version 21H2
Installed on 6/28/2020
OS build 19044.2006
Experience Windows Feature Experience Pack 120.2212.4180.0
Device specs:
Device name BRATTON
Processor AMD Ryzen Threadripper 1950X 16-Core Processor 3.40 GHz
Installed RAM 64.0 GB (63.9 GB usable)
Device ID 45EB15F8-14D1-4ABF-8F8A-3A4C370EE125
Product ID 00331-10000-00001-AA804
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
