update

Forum|Forum|2 years ago
December 12, 2023
3 replies
244 views

hi
my graphics processor is incompatible
i use photoshop 24.7.2 and its well.

i tried update to 25.2 and try to do Focus stacking and when i do Flatten Imagei get some white squares.
is there anything to do?

shell i stay at v 24.7.2?
will updates versions under 25 will keep coming?

thanks

App installs and updates

This topic has been closed for replies.

Myra Ferguson

Community Expert

In addition to what @Kevin Stohlmeyer said, you'll be able to use the previous version of Photoshop but only for a year. The releases that are made available are the current year and from the previous year.

Kevin Stohlmeyer

Community Expert

@Myra Ferguson 2023 wont matter - the requirements are the same.

Kevin Stohlmeyer

Community Expert

@arikshilo your Intel Graphics 4600 HD from 2013 is not compatible with current Photoshop builds. Upgrading your Photoshop will make things worse, not solve your issue.

You will need to upgrade your graphics card. Specifically it does not support DirectX12 (feature level 12), your drivers have not been updated in over 3 years and the speed is only 448 ops/sec (minimum recommended is 2,000).

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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