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update

New Here ,
Dec 12, 2023 Dec 12, 2023

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hi
my graphics processor is incompatible
i use photoshop 24.7.2 and its well.

i tried update to 25.2 and try to do Focus stacking  and when i do Flatten Imagei get some white squares.
is there anything to do?

shell i stay at v 24.7.2?
will updates versions under 25 will keep coming?

thanksפוטושופ1.jpgפוטושופ2.jpg

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Adobe
Community Expert ,
Dec 12, 2023 Dec 12, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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@arikshilo your Intel Graphics 4600 HD from 2013 is not compatible with current Photoshop builds. Upgrading your Photoshop will make things worse, not solve your issue.

You will need to upgrade your graphics card. Specifically it does not support DirectX12 (feature level 12), your drivers have not been updated in over 3 years and the speed is only 448 ops/sec (minimum recommended is 2,000).

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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In addition to what @Kevin Stohlmeyer said, you'll be able to use the previous version of Photoshop but only for a year. The releases that are made available are the current year and from the previous year. 

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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@Myra Ferguson 2023 wont matter - the requirements are the same.

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