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Updated Photoshop cc window size too big for screen

Explorer ,
Feb 10, 2018 Feb 10, 2018

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I updated Photoshop CC yesterday to the latest version. The Photoshop window no longer fits on my screen. My display details are provided below - 3840x2160. I am on Windows 10 latest update.

I can only view part of the Photoshop window (see below)

I did not have this issue prior to the update.

Can anyone assist?

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correct answers 1 Correct answer

Community Expert , Feb 10, 2018 Feb 10, 2018

CC 2018.1 Scaling is automatically done using your Windows 10 Creators Edition displays settings.

You have resized a partial screen capture so it is not impossible to know the number of pixels used to display some UI elements.  Scaling your 4K display 250% will make you 3840x2160  a UI display 1536x864.  A lot of you display surface will be use  for Photoshop UI. It also looks like some elements are not displaying correctly like your Brush palette.  You may have a problem with the device driver f

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Community Expert ,
Feb 10, 2018 Feb 10, 2018

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CC 2018.1 Scaling is automatically done using your Windows 10 Creators Edition displays settings.

You have resized a partial screen capture so it is not impossible to know the number of pixels used to display some UI elements.  Scaling your 4K display 250% will make you 3840x2160  a UI display 1536x864.  A lot of you display surface will be use  for Photoshop UI. It also looks like some elements are not displaying correctly like your Brush palette.  You may have a problem with the device driver for your display adapter.  The image in the image widow if it is canvas size the Canvas top left corner is not at 0 on the horizontal and vertical rulers.  Are you using Artboards  I never have.

What is the resolution of your 4K display is scaling it  250% really necessary. Here are some common 4K Display resolutions and sizes.

283DPI 16:9  3840x2160 15.6" Wacom Mobile studio $3000 its a computer

185DPI 16:9  3840x2160 24"   Dell 4K P2415Q IPS Amazon $380             

163DPI 16:9  3840x2160 27"   Dell 4K P2715Q IPS Amazon $480

159DPI 16:9  3840x2160 28"   Dell 4K S2817Q Not IPS Amazon $430

140DPI 16:9  3840x2160 32"   Dell 4K P3216Q IPS Amazon $1263

104DPI 16:9  3840x2160 43"   Dell 4K P4317Q IPS Amazon $1200

IMO if your 4K display size is large you do not need to scale it.  Window recommends I scale my 24: 4k Display 200%.  I find 175% is better.  a 15: laptop I would think 200% would be good for you normally are closer to its display then you would be on a desktop display..   A 13" laptop I think would need 225% or 250% A 32" or43" 4K display I would thing 100% no scaling would be good.

JJMack

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Explorer ,
Feb 10, 2018 Feb 10, 2018

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Thanks for your response. I changed my display to 175% which was perfect for Photoshop but Lightroom and all other apps I have were too small. I then reverted to 250% which Dell recommend for my computer, and to my surprise Photoshop no longer has a size problem and is fine as are all other apps. So indirectly you resolved my problem. Many thanks

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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Try 200 and 225 you may like one better than 250 if your display is around 15" in size.

JJMack

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